Recalls ·2014 Toyota Highlander Hybrid AWD

2014 Toyota Highlander Hybrid AWD recalls and complaints

NHTSA lists 1 recall for the 2014 Toyota Highlander Hybrid AWD; the most frequently affected component is electrical system — software. Owners filed 40 complaints, most often about unknown or other. Among the 13 model years of this model in the database, 2014 ranks #8 for number of recalls.

Recalls1
Complaints40
Fires reported1in stored complaints

Check your own vehicle by VIN at NHTSA →

Recalls (1)

Electrical system — SoftwareCampaign 14V272000 · 22 May 2014

Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Highlander and Highlander Hybrid vehicles. The affected vehicles may have improper software installed in the air bag electronic control unit (ECU) for the operation of the front passenger seat belt force limiter, and as a result, the force limiter may use the restraint setting designed for small occupants, such as those that weigh approximately 110 pounds, for all occupants regardless of their size. As such, some of these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Risk: In the event of a crash, a larger front passenger seat occupant may not be properly restrained and be at an increased risk of injury.

Remedy: Toyota will notify owners, and dealers will install a software update in the air bag electronic control unit, free of charge. The recall began on June 27, 2014. Owners may contact Toyota customer service at 1-800-331-4331.

What owners complain about

Share of the 40 most recent complaints stored for this model year, by component. Owners can list more than one component.

Unknown or other12 · 30%
Structure10 · 25%
Electrical system8 · 20%
Visibility3 · 8%
Visibility/wiper3 · 8%
Engine2 · 5%
Latches/locks/linkages2 · 5%
Tires2 · 5%

When complaints were filed

20208
20219
20224
20238
20241
20254
20266

From owner complaints

Passenger front seat belt will not retract, when i got out of vehicle today. Dinging sound coming from somewhere when we drove it last night.

Seat belts · Dec 2020 · NHTSA complaint record

The contact owns a 2014 Toyota Highlander. The contact stated while driving approximately 40 MPH, the moon roof detached from the vehicle. There was no warning light and there was no impact to have caused the failure. There were no reported injuries. The local dealer had previously replaced a piece on the moon roof.…

Visibility · Dec 2024 · NHTSA complaint record

The lift gate will not open and close properly. It only works about 5% of the time.

Unknown or other · Dec 2023 · NHTSA complaint record

This is a known problem with the Toyota Highlander where the Power Rear Door struts will not work in cold weather. They even issued a service bulletin but refuses to issue a recall on the defective parts. If the rear hatch refuses to close or open, it can be a safety hazard as these doors are very difficult to close…

Unknown or other · Nov 2021 · NHTSA complaint record

How this year compares

Recalls per model year for this model.

Related pages

Source

Recall and complaint records from the US National Highway Traffic Safety Administration (NHTSA). A recall listed here may not apply to every vehicle of this model year — always check your VIN with NHTSA or a dealer.