2002 Lincoln Town Car recalls and complaints

NHTSA lists 1 recall for the 2002 Lincoln Town Car; the most frequently affected component is steering. Owners filed 65 complaints, most often about air bags. Among the 8 model years of this model in the database, 2002 ranks #7 for number of recalls.

Recalls1

Complaints65

Crashes reported11in stored complaints

Fires reported1in stored complaints

Check your own vehicle by VIN at NHTSA →

Recalls (1)

SteeringCampaign 15E082000 · 06 Oct 2015

Problem: Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering shafts are sold for use in 1995-2002 Ford Crown Victoria, Mercury Grand Marquis, and Lincoln Town Car vehicles. These steering shafts may separate during operation if the integral fastener is loose or missing and if the interfacing vehicle shaft is compressed in length.

Risk: If the shafts separate during vehicle operation, a loss of steering control would result, increasing the risk of a vehicle crash.

Remedy: Dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.

What owners complain about

Share of the 40 most recent complaints stored for this model year, by component. Owners can list more than one component.

Air bags15 · 38%

Vehicle speed control8 · 20%

Service brakes5 · 12%

Hydraulic4 · 10%

Visibility2 · 5%

Tires2 · 5%

Latches/locks/linkages2 · 5%

Electrical system2 · 5%

When complaints were filed

200410

20053

20068

20073

20081

20094

20104

20121

20141

20161

20182

20191

20261

From owner complaints

When brake pedal is depressed very hard and the foot is overhanging the brake pedal (not entirely on the pedal) the foot also hits the accelerator pedal. The car is then given gas and moves forward and the harder you press on the brake, the more the accelerator is depressed. In other words, the brake pedal will…
Service brakes · Nov 2004 · NHTSA complaint record

Dt*: the contact stated while driving 30 mph on a city street, smoke erupted from all of the air vents on the dash, and from underneath the hood. There were no visible flames present. The contact turned the engine off, which stopped the smoke. Afterwards, as soon as the engine was restarted, smoke was again present.…
Visibility · Jun 2006 · NHTSA complaint record

2002 lincoln town car. When the consumer accelerated merge and pass over into the second lane, the car sped faster than she was controlling. *ts the dealers only logical explanation was that the floor mat probably became entangled under the accelerator. *jb
Vehicle speed control · Nov 2005 · NHTSA complaint record

Tl* the contact owns a 2002 lincoln town car. The contact stated that while driving 35 mph, the vehicle began jerking excessively and exhibiting loud, abnormal noises from under the vehicle. The vehicle was taken to an independent mechanic where it was discovered that one of the cylinders malfunctioned and caused the…
Engine and engine cooling · Nov 2010 · NHTSA complaint record

How this year compares

Recalls per model year for this model.

Full specifications All model years 2002 Lincoln lineup

Source

Recall and complaint records from the US National Highway Traffic Safety Administration (NHTSA). A recall listed here may not apply to every vehicle of this model year — always check your VIN with NHTSA or a dealer.

2002 Mercury Grand Marquis recalls and complaints Recalls
2000 Mercury Grand Marquis recalls and complaints Recalls
2001 Ford Crown Victoria recalls and complaints Recalls
2002 Ford Crown Victoria recalls and complaints Recalls
2001 Lincoln Town Car recalls and complaints Recalls
2000 Lincoln Town Car recalls and complaints Recalls
2001 Mercury Grand Marquis recalls and complaints Recalls