NHTSA lists 5 recalls for the 2002 Ford Crown Victoria; the most frequently affected component is fuel system, other — tank assembly. Owners filed 103 complaints, most often about electrical system. Among the 8 model years of this model in the database, 2002 ranks #5 for number of recalls.
Problem: Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering shafts are sold for use in 1995-2002 Ford Crown Victoria, Mercury Grand Marquis, and Lincoln Town Car vehicles. These steering shafts may separate during operation if the integral fastener is loose or missing and if the interfacing vehicle shaft is compressed in length.
Risk: If the shafts separate during vehicle operation, a loss of steering control would result, increasing the risk of a vehicle crash.
Remedy: Dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.
Fuel system, gasolineCampaign 06E056000 · 13 Jun 2006
Problem: Certain aftermarket fuel filters sold under the purolator brand name, p/n f65277, shipped from january 16 through june 2, 2006, for use on the above listed passenger vehicles. Due to incorrect design, the quick connectors may not fully seat with the tube interface, even though the person making the connection may believe that the quick connector is fully attached.
Risk: Failure of this connection could lead to fuel spillage and, in the presence of an ignition source, a fire could occur.
Remedy: Ufi will notify owners and replace the filters free of charge. The recall began on august 4, 2006. Owners may contact ufi filters usa at 800-230-5876.
Fuel system, other — Tank assemblyCampaign 03V472000 · 06 Nov 2003
Problem: On certain natural gas vehicles, if a flame from a vehicle interior fire becomes locally directed at the natural gas fuel tank located immediately behind the rear seat, the flame could damage the fiberglass wrap on the tank weakening the tank.
Risk: If the strength of the tank is significantly compromised, it could rupture, increasing the risk of a fire.
Remedy: Dealers will install an insulator behind the current seat back. Owner notification began on january 7, 2004. Owners should contact ford at 1-800-392-3673.
Fuel system, gasoline — Tank assemblyCampaign 02I003000 · 15 Oct 2002
Problem: In order to enhance police office safety, model year 1992-2003 crown victoria police interceptor (cvpi) vehicles will be equipped with shields designed to help protect the fuel tank in high-speed rear-impact crashes. Ford also will be offering an optional trunk package designed to improve the safe transport of sharp-edged, heavy equipment in these vehicles.
Risk: Some high-speed rear-impact crashes have resulted in fuel tank punctures and fires in cvpi vehicles.
Remedy: Ford has advised us that shield kits have been available since late october and will be installed on police interceptor vehicles at no cost. The optional trank package will be available by the end of 2002. Ford has established a new web site at www.cvpi.com to answer additional questions about the safe use of cpvi vehicles.
Fuel system, other — Tank assemblyCampaign 02V249000 · 06 Sep 2002
Problem: On certain natural gas model vehicles, a t-fitting that connects fuel tanks #3 and #4 can develop a leak when the solenoid valves are energized, such as when the ignition switch is in the on position or during refueling.
Risk: A gas leak of sufficient quantity concentrated in an area to create a combustible mixture and in the presence of an ignition source could result in a fire.
Remedy: Dealers will install a redesigned "t" fitting on #4 fuel tank and tested for leakage. Owner notification began september 13, 2002. Owners who do not receive the free remedy within a reasonable time should contact ford at 1-866-436-7332.
What owners complain about
Share of the 21 most recent complaints stored for this model year, by component. Owners can list more than one component.
Electrical system7 · 33%
Engine and engine cooling5 · 24%
Steering3 · 14%
Exterior lighting3 · 14%
Seat belts2 · 10%
Service brakes2 · 10%
Suspension1 · 5%
Structure1 · 5%
When complaints were filed
20083
20094
20112
20122
20131
20144
20163
20221
20251
From owner complaints
I had driven up a steep mountain dirt road to serve some legal papers, after reaching the top, i continued down the other side to the address i was looking for. I thought i started smelling something burning, it smelled electrical. When i arrived at the address, i stopped the car and shut it off while i was speaking…
The engine stalled while driving, for no apparent reason. Driver (my retired mother, age 72) had to get car off road and restart car to continue. The power steering disabled when the car engine stalled. This has happened multiple times (2-3) over the past month, and the local ford dealership cannot replicate the…
Tl** the contact owns a 2002 ford crown victoria. The contact stated that while driving at an unknown speed, the front driver and passenger seat belt became unlatched sporadically. The contact mentioned that the failure could have been directly related to nhtsa campaign number: 01v227001 (seat belts). The vehicle was…
Bought the car from a fellow friend he advised me that the car has had a issue with the steering where the steering wheel has play to it and its very dangerous when i drive over 50mph im scared i may crash cause the car moves left to right, and the abs brakes have a problem the brake jump when i hit them idk what to…
Recall and complaint records from the US National Highway Traffic Safety Administration (NHTSA). A recall listed here may not apply to every vehicle of this model year — always check your VIN with NHTSA or a dealer.