Recalls ·2011 Ford Flex FWD

2011 Ford Flex FWD recalls and complaints

NHTSA lists 2 recalls for the 2011 Ford Flex FWD; the most frequently affected component is air bags — frontal. Owners filed 144 complaints, most often about steering. Among the 11 model years of this model in the database, 2011 ranks #8 for number of recalls.

Recalls2
Complaints144
Crashes reported1in stored complaints
Fires reported1in stored complaints

Check your own vehicle by VIN at NHTSA →

Recalls (2)

Air bags — FrontalCampaign 16V247000 · 26 Apr 2016

Problem: Ford Motor Company (Ford) is recalling certain model year 2009-2012 Ford Flex, 2008 and 2010-2012 Ford Taurus, 2008-2009 Ford Taurus X, 2008 Mercury Sable, 2009 and 2011 Lincoln MKS vehicles. The driver frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Risk: An improperly inflated air bag increases the risk of injury in the event of a crash.

Remedy: Ford will notify owners, and dealers will inspect and replace the driver's frontal air bag module, as necessary, free of charge. The recall is expected to begin on June 13, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C06.

Steering — Electric power assist systemCampaign 15V340000 · 02 Jun 2015

Problem: Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.

Risk: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.

Remedy: Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.

What owners complain about

Share of the 40 most recent complaints stored for this model year, by component. Owners can list more than one component.

Steering24 · 60%
Engine6 · 15%
Power train5 · 12%
Electrical system3 · 8%
Service brakes3 · 8%
Unknown or other2 · 5%
Seats2 · 5%
Fuel/propulsion system1 · 2%

When complaints were filed

20207
20216
20227
20239
20245
20254
20262

From owner complaints

The contact owns a 2011 Ford Flex. The contact stated that while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The service power steering warning light was illuminated. The vehicle was taken to an…

Steering · Dec 2024 · NHTSA complaint record

The contact owns a 2011 Ford Flex. The contact stated that while driving at various speeds, the check engine warning light and wrench light illuminated, and the vehicle started driving rough. The contact stated that the vehicle decelerated and then failed to properly accelerate. The vehicle was taken to the local…

Power train · Jul 2022 · NHTSA complaint record

The contact owns a 2011 Ford Flex. The contact stated when he first entered the vehicle and started the vehicle, the power steering assist fault message was displayed. The contact turned the steering wheel to the left and right and the steering wheel was very difficult to turn. The contact stated he contacted an…

Steering · Aug 2023 · NHTSA complaint record

The contact owns a 2011 Ford Flex. The contact stated that upon starting the vehicle, the steering wheel failed to operate as needed. The power steering sensor fault message was displayed. The vehicle was taken to an independent mechanic who informed him that the failure was due to the electrical pump. The vehicle was…

Steering · Oct 2022 · NHTSA complaint record

How this year compares

Recalls per model year for this model.

20091
20101
20112
20122
20136
20144
20154
20163
20174
20183
20194

Related pages

Full specificationsAll model years2011 Ford lineup

Source

Recall and complaint records from the US National Highway Traffic Safety Administration (NHTSA). A recall listed here may not apply to every vehicle of this model year — always check your VIN with NHTSA or a dealer.

Related pages