Recalls ·2012 Ford Flex AWD

2012 Ford Flex AWD recalls and complaints

NHTSA lists 2 recalls for the 2012 Ford Flex AWD; the most frequently affected component is air bags — frontal. Owners filed 64 complaints, most often about steering. Among the 11 model years of this model in the database, 2012 ranks #9 for number of recalls.

Recalls2
Complaints64
Crashes reported3in stored complaints
Fires reported1in stored complaints

Check your own vehicle by VIN at NHTSA →

Recalls (2)

Air bags — FrontalCampaign 16V247000 · 26 Apr 2016

Problem: Ford Motor Company (Ford) is recalling certain model year 2009-2012 Ford Flex, 2008 and 2010-2012 Ford Taurus, 2008-2009 Ford Taurus X, 2008 Mercury Sable, 2009 and 2011 Lincoln MKS vehicles. The driver frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Risk: An improperly inflated air bag increases the risk of injury in the event of a crash.

Remedy: Ford will notify owners, and dealers will inspect and replace the driver's frontal air bag module, as necessary, free of charge. The recall is expected to begin on June 13, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C06.

Steering — Electric power assist systemCampaign 15V340000 · 02 Jun 2015

Problem: Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.

Risk: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.

Remedy: Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.

What owners complain about

Share of the 40 most recent complaints stored for this model year, by component. Owners can list more than one component.

Steering19 · 48%
Engine8 · 20%
Electrical system4 · 10%
Fuel/propulsion system4 · 10%
Power train4 · 10%
Suspension3 · 8%
Unknown or other3 · 8%
Air bags3 · 8%

When complaints were filed

20176
20183
20195
20206
20215
20222
20235
20243
20255

From owner complaints

The contact owns a 2012 Ford Flex. The contact stated that while driving at approximately 30 MPH, the ABS and the ESC warnings illuminated. The contact stated that she had recently heard an abnormal grinding sound while turning the steering wheel. The contact had taken the vehicle to an independent mechanic, where it…

Steering · Dec 2025 · NHTSA complaint record

There is serious safety trouble occurring with the power steering components, and the brake system. I went to the Ford dealership and they said the recalls weren’t fixed back in 2015. And those recalls are the same issues that are occurring with my 2012 Ford Flex SE now. I just bought this vehicle and there is…

Steering · Dec 2025 · NHTSA complaint record

I am writing you in regards to NHTSA # 20V-072, Ford Recall # 20S04. I own a 2012 Ford Flex. It was not included in this recall. The recall included Ford Flex years 2013 through 2018. Though my SUV wasn’t included in the recall for the defective toe links, my SUV’s toe links were found to be defective on June 1, 2015…

Suspension · Nov 2021 · NHTSA complaint record

Tl* the contact owns a 2012 ford flex. While the vehicle was parked in the enclosed garage attached to his home, a burning electrical odor was noticed. The contact went to the garage and noticed flames surrounding the front of the vehicle. The contact opened the hood and flames were visible between the rear of the…

Electrical system · Jan 2017 · NHTSA complaint record

How this year compares

Recalls per model year for this model.

20091
20101
20112
20122
20136
20144
20154
20163
20174
20183
20194

Related pages

Full specificationsAll model years2012 Ford lineup

Source

Recall and complaint records from the US National Highway Traffic Safety Administration (NHTSA). A recall listed here may not apply to every vehicle of this model year — always check your VIN with NHTSA or a dealer.

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