2021 Ford Escape FWD PHEV recalls and complaints

NHTSA lists 1 recall for the 2021 Ford Escape FWD PHEV; the most frequently affected component is electrical system — traction battery. Owners filed 22 complaints, most often about engine. Among the 6 model years of this model in the database, 2021 ranks #4 for number of recalls.

Recalls1

Complaints22

Crashes reported1in stored complaints

Check your own vehicle by VIN at NHTSA →

Recalls (1)

Electrical system — Traction batteryCampaign 25V789000 · 14 Nov 2025

Problem: Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape and 2021-2024 Lincoln Corsair plug-in hybrid vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.

Risk: Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.

Remedy: Dealers will update the battery energy control module (BECM) and hybrid powertrain control module (HPCM), free of charge. Owners are advised to only use "Auto EV" mode and will be instructed by mail to limit the maximum charge of the battery until the remedy has been completed. Owner notification letters were mailed September 4, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SC4. Vehicles in this recall were previously recalled under 24V954 and will need to have the new remedy performed. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 18, 2025.

What owners complain about

Share of the 22 most recent complaints stored for this model year, by component. Owners can list more than one component.

Engine8 · 36%

Electrical system8 · 36%

Power train3 · 14%

Service brakes2 · 9%

Structure2 · 9%

Visibility/wiper1 · 5%

Unknown or other1 · 5%

Vehicle speed control1 · 5%

When complaints were filed

20211

20223

20234

20247

20255

20262

From owner complaints

Ford issued a recall #23V380. I received a notification letter from Ford back in June 2023. To this date, Ford has not offered a resolution to this problem. I do not feel safe having a vehicle that can catch fire either driving, or in my driveway/garage. Ford needs to step up and either refund customers their money,…
Engine · Dec 2023 · NHTSA complaint record

Brakes are squealing very badly when in reverse, (going down a hill or when have not been used in a few days or after a rain storm). Windshield sub-stained a splintered crack after only 2 months, quality of windshield seems weak.
Service brakes · Sep 2022 · NHTSA complaint record

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a…
Engine · Aug 2023 · NHTSA complaint record

Power train lost during driving, suddenly the car lost the power and a light in the dashboard start blinking, it recovers after a few times turning it on and off, seems to be triggered by brake pedal press, car has been having issues since Oct 2025 after unplugged it
Power train · Aug 2026 · NHTSA complaint record

How this year compares

Recalls per model year for this model.

Full specifications All model years 2021 Ford lineup

Source

Recall and complaint records from the US National Highway Traffic Safety Administration (NHTSA). A recall listed here may not apply to every vehicle of this model year — always check your VIN with NHTSA or a dealer.