Recalls ·2020 Dodge Journey

2020 Dodge Journey recalls and complaints

NHTSA lists 1 recall for the 2020 Dodge Journey; the most frequently affected component is back over prevention — camera. Owners filed 65 complaints, most often about electrical system. Among the 5 model years of this model in the database, 2020 ranks #5 for number of recalls.

Recalls1
Complaints65
Fires reported1in stored complaints

Check your own vehicle by VIN at NHTSA →

Recalls (1)

Back over prevention — CameraCampaign 25V552000 · 26 Aug 2025

Problem: Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.

Risk: A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.

What owners complain about

Share of the 40 most recent complaints stored for this model year, by component. Owners can list more than one component.

Electrical system13 · 32%
Back over prevention12 · 30%
Unknown or other11 · 28%
Engine5 · 12%
Exterior lighting3 · 8%
Visibility/wiper3 · 8%
Power train2 · 5%
Service brakes2 · 5%

When complaints were filed

202520
202620

From owner complaints

Driving on highway 26 at 70 miles in Newberry, SC, the truck hesitated and cut of stalled, was able to get it of the road before it died, push the button to try to start, Engine light came on and dashboard went out, steam coming from the hood, got the children out of the car, on the side of the road, open the hood,…

Power train · Sep 2025 · NHTSA complaint record

The contact owns a 2020 Dodge Journey. The contact stated that while driving approximately 70 MPH, the vehicle lost motive power and stalled. The contact stated that the check engine warning light illuminated after the vehicle stalled. The contact pulled over to the side of the road, where the contact attempted to…

Engine and engine cooling · Aug 2025 · NHTSA complaint record

The contact owns a 2020 Dodge Journey. The contact stated that while driving at an undisclosed speed, the vehicle hesitated and then lost motive power, with the check engine warning light illuminated after the loss of power. The vehicle was towed to the dealer, where it was not diagnosed; however, the contact was…

Engine · Nov 2025 · NHTSA complaint record

When put in reverse? The camera either doesn’t come on or it’s looks upside down on the review mirror. It makes it extremely difficult to back up in public areas when there is so many blind spots in the back. Also the electrical system has issues- Bluetooth, cruise control, volume will go up loud on its own, check…

Electrical system · Oct 2025 · NHTSA complaint record

How this year compares

Recalls per model year for this model.

20164
20172
20186
20191
20201

Related pages

Full specificationsAll model years2020 Dodge lineup

Source

Recall and complaint records from the US National Highway Traffic Safety Administration (NHTSA). A recall listed here may not apply to every vehicle of this model year — always check your VIN with NHTSA or a dealer.

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