Recalls ·2019 Dodge Journey

2019 Dodge Journey recalls and complaints

NHTSA lists 1 recall for the 2019 Dodge Journey; the most frequently affected component is back over prevention — camera. Owners filed 100 complaints, most often about back over prevention. Among the 5 model years of this model in the database, 2019 ranks #4 for number of recalls.

Recalls1
Complaints100

Check your own vehicle by VIN at NHTSA →

Recalls (1)

Back over prevention — CameraCampaign 25V552000 · 26 Aug 2025

Problem: Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.

Risk: A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.

What owners complain about

Share of the 40 most recent complaints stored for this model year, by component. Owners can list more than one component.

Back over prevention16 · 40%
Unknown or other11 · 28%
Electrical system10 · 25%
Air bags3 · 8%
Seat belts3 · 8%
Exterior lighting2 · 5%
Visibility/wiper2 · 5%
Forward collision avoidance1 · 2%

When complaints were filed

202511
202629

From owner complaints

The contact owns a 2019 Dodge Journey. The contact stated that while attempting to reverse, the rearview camera screen was blank. No warning light was illuminated. Neither an independent mechanic nor a dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic for a diagnostic test. The…

Back over prevention · Dec 2025 · NHTSA complaint record

My rearview camera display will show and image at times. When putting car in reverse ans or drive the screen sometimes is blank.

Unknown or other · Apr 2025 · NHTSA complaint record

The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was…

Back over prevention · Nov 2025 · NHTSA complaint record

The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated…

Back over prevention · Oct 2025 · NHTSA complaint record

How this year compares

Recalls per model year for this model.

Related pages

Source

Recall and complaint records from the US National Highway Traffic Safety Administration (NHTSA). A recall listed here may not apply to every vehicle of this model year — always check your VIN with NHTSA or a dealer.