2020 Dodge Durango AWD recalls and complaints

NHTSA lists 2 recalls for the 2020 Dodge Durango AWD; the most frequently affected component is air bags — critical fasteners. Owners filed 55 complaints, most often about exterior lighting. Among the 14 model years of this model in the database, 2020 ranks #9 for number of recalls.

Recalls2

Complaints55

Fires reported2in stored complaints

Check your own vehicle by VIN at NHTSA →

Recalls (2)

Air bags — Critical fastenersCampaign 21V280000 · 22 Apr 2021

Problem: Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Durango vehicles. The Side Air Bag Inflatable Curtain (SABIC) fastener may be loose or missing.

Risk: A loose or missing fastener may cause the side curtain air bag to deploy incorrectly, increasing the risk of injury.

Remedy: Dealers will tighten or replace the fastener, free of charge. Owner notification letters were sent on May 7, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Y16.

Back over prevention — CameraCampaign 20V191000 · 10 Sep 2020

Fixed by over-the-air update

Problem: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.

Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

What owners complain about

Share of the 40 most recent complaints stored for this model year, by component. Owners can list more than one component.

Exterior lighting15 · 38%

Engine6 · 15%

Electrical system6 · 15%

Unknown or other4 · 10%

Air bags3 · 8%

Steering2 · 5%

Seats2 · 5%

Fuel/propulsion system2 · 5%

When complaints were filed

20232

202412

202516

202610

From owner complaints

The tail light burned out because of water intrusion. I understand there is a leaky gasket that lets water in and, in time, this moisture ruins the LED taillight. Mine gave way at 45k miles. One section on the left started fading, then the whole taillight burned out. I was reading on the Internet a lot of people…
Exterior lighting · Dec 2023 · NHTSA complaint record

The contact owns a 2020 Dodge Durango. The contact stated while driving 45 MPH, the steering wheel locked, and the contact depressed the brake pedal but was unable to turn the steering wheel. The vehicle was taken to a dealer where it was diagnosed that the power steering rack pinion needed to be replaced. The vehicle…
Steering · Dec 2024 · NHTSA complaint record

Under heavy load or high RPM the engine starts shaking badly and the engine loses power and is very unresponsive to throttle. After 30 seconds of light use the problem goes away but comes back immediately upon heavy load or high rpms. There is a technical service bulletin about this, TSB: 09-011-25. The computer…
Engine · Nov 2025 · NHTSA complaint record

The contact owns a 2020 Dodge Durango. The contact stated that moments after starting the vehicle and while driving approximately 55 MPH, the contact suddenly felt a sharp burning pain in the buttocks area. The contact immediately stopped the vehicle and discovered a burn hole in the clothing and a skin burn to the…
Seats · Nov 2025 · NHTSA complaint record

How this year compares

Recalls per model year for this model.

201411

Full specifications All model years 2020 Dodge lineup

Source

Recall and complaint records from the US National Highway Traffic Safety Administration (NHTSA). A recall listed here may not apply to every vehicle of this model year — always check your VIN with NHTSA or a dealer.

2020 Dodge Durango RWD recalls and complaints Recalls
2020 Dodge Durango SRT AWD recalls and complaints Recalls
2019 Dodge Challenger recalls and complaints Recalls
2020 Jeep Cherokee 4WD recalls and complaints Recalls
2019 Dodge Challenger GT recalls and complaints Recalls
2020 Jeep Cherokee FWD recalls and complaints Recalls
2019 Dodge Challenger SRT recalls and complaints Recalls