2020 Jeep Cherokee 4WD recalls and complaints

NHTSA lists 3 recalls for the 2020 Jeep Cherokee 4WD; the most frequently affected component is power train. Owners filed 303 complaints, most often about power train. Among the 12 model years of this model in the database, 2020 ranks #10 for number of recalls.

Recalls3

Complaints303

Fires reported1in stored complaints

Check your own vehicle by VIN at NHTSA →

Recalls (3)

Power trainCampaign 26V290000 · 07 May 2026

Problem: Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.

Risk: A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.

Remedy: Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.

Back over prevention — CameraCampaign 20V191000 · 10 Sep 2020

Fixed by over-the-air update

Problem: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.

Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

Steering — RackCampaign 19V637000 · 29 Aug 2019

Problem: Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

Risk: A loss of steering control increases the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.

What owners complain about

Share of the 40 most recent complaints stored for this model year, by component. Owners can list more than one component.

Power train31 · 78%

Engine7 · 18%

Service brakes2 · 5%

Unknown or other2 · 5%

Fuel/propulsion system1 · 2%

Steering1 · 2%

Electrical system1 · 2%

Engine and engine cooling1 · 2%

From owner complaints

Power transfer unit failed similar to recall on other 2020 Jeep Cherokees, though our Jeep was not covered under the existing recall.
Power train · Sep 2026 · NHTSA complaint record

On September 23, 2026, my wife was driving our 2020 Jeep Cherokee Trailhawk on I-65 South at mile marker 105.1 when the vehicle lost drive power and could no longer be driven. She became stranded on the side of the highway, and I had to pick her up. The vehicle also rolled while the gear selector was in PARK. We had…
Service brakes · Sep 2026 · NHTSA complaint record

The contact owns a 2020 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 26V290000 (Power Train); however, the part to do the recall repair was unavailable. The manufacturer was contacted by phone and a case was filed.
Power train · Sep 2026 · NHTSA complaint record

While driving my 2020 Jeep Cherokee Latitude Plus (2.0L turbo engine), the check engine light illuminated and the vehicle began misfiring with a severe loss of power and abnormal engine noise. A compression test confirmed lost compression in one or more cylinders. The dealer inspected the engine and diagnosed internal…
Engine · Sep 2026 · NHTSA complaint record

How this year compares

Recalls per model year for this model.

20007

20018

201413

201511

201911

Full specifications All model years 2020 Jeep lineup

Source

Recall and complaint records from the US National Highway Traffic Safety Administration (NHTSA). A recall listed here may not apply to every vehicle of this model year — always check your VIN with NHTSA or a dealer.

2020 Jeep Cherokee FWD recalls and complaints Recalls
2019 Jeep Cherokee 4WD recalls and complaints Recalls
2019 Jeep Cherokee FWD recalls and complaints Recalls
2022 Jeep Cherokee 4WD recalls and complaints Recalls
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