NHTSA lists 4 recalls for the 2012 Volkswagen Eos; the most frequently affected component is air bags — inflator module. Owners filed 94 complaints, most often about air bags. Among the 8 model years of this model in the database, 2012 ranks #1 for number of recalls.
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Risk: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
Air bags — Inflator moduleCampaign 18V148000 · 06 Mar 2018
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.
Air bags — Inflator moduleCampaign 16V078000 · 10 Feb 2016
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
Air bags — FrontalCampaign 15V483000 · 04 Aug 2015
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
Risk: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Remedy: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
What owners complain about
Share of the 40 most recent complaints stored for this model year, by component. Owners can list more than one component.
Air bags20 · 50%
Engine7 · 18%
Electrical system6 · 15%
Unknown or other5 · 12%
Steering5 · 12%
Power train3 · 8%
Fuel/propulsion system2 · 5%
Visibility2 · 5%
When complaints were filed
20178
201816
20195
20213
20223
20241
20253
20261
From owner complaints
As i was backing out of a parking spot on 12/29/17, not quite 3 months after i bought the car, the clock spring failed, which meant no airbags. Since i knew this was previously an issue, i contacted vw directly since the recall was not coming up at the dealership. They told me that the part had been previously fixed…
Timing belt adjuster failed, lost oil pressure and and damaged valves. The engine needs to be replaced. 69664 miles.
I bought the vehicle on 02/15/2013 it only have 10,000 miles on it. Then as soon as it hit 68,500 miles and went out of warranty. I had just had it serviced for the last time under warranty on 6/21/2019 at 67,996 miles. The timing chain snapped and bent all the valves. I had to rebuild the engine. Which coasted a…
While driving a 2012 vw eos, the engine stumbled and unloaded tons of smoke out of the rear of the car. This incident occurred while driving the car at a high rate of speed and caused a dangerous situation. The dealership replaced the defective fuel injector, which happens to be under warranty for 120,000 miles. The…
Recall and complaint records from the US National Highway Traffic Safety Administration (NHTSA). A recall listed here may not apply to every vehicle of this model year — always check your VIN with NHTSA or a dealer.