2011 Volkswagen Eos recalls and complaints

NHTSA lists 2 recalls for the 2011 Volkswagen Eos; the most frequently affected component is air bags — inflator module. Owners filed 18 complaints, most often about air bags. Among the 8 model years of this model in the database, 2011 ranks #6 for number of recalls.

Recalls2

Complaints18

Crashes reported2in stored complaints

Check your own vehicle by VIN at NHTSA →

Recalls (2)

Air bags — Inflator moduleCampaign 18V148000 · 06 Mar 2018

Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.

Air bags — FrontalCampaign 15V483000 · 04 Aug 2015

Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

Risk: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

Remedy: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.

What owners complain about

Share of the 18 most recent complaints stored for this model year, by component. Owners can list more than one component.

Air bags10 · 56%

Service brakes2 · 11%

Unknown or other2 · 11%

Electrical system2 · 11%

Power train2 · 11%

Forward collision avoidance1 · 6%

Engine1 · 6%

Structure1 · 6%

When complaints were filed

20111

20141

20151

20165

20175

20182

20191

20211

20231

From owner complaints

My ABS/ ESC light was on and the brake light was flashing randomly. After diagnostics it appears the ABS module is intermittently not receiving power. Because of this the ABS/ESC system randomly does not work as it should. This seems to be the same issue as the 16V-913 safety recall, but my car was manufactured on…
Service brakes · Dec 2021 · NHTSA complaint record

The clock spring in my car has failed requiring complete replacement. This complete failure comes a short 9 months after the initial 'repair' done following a vw recall on the part- they simply placed a cover over the original clock spring. They tell me that they will not cover the replacement of the part, because i…
Unknown or other · Jun 2017 · NHTSA complaint record

I received the recall letter back in april regarding the defective airbags. They're telling us that the replacement airbags are still not available. We are very fearful of driving the car knowing this could in fact could cause death. We know they continue to make new cars with airbags that are not defective, so this…
Air bags · Oct 2016 · NHTSA complaint record

2011 volkswagen eos. Consumer writes in regards to replacement parts not available to repair driver frontal airbag recall notice. *smd
Air bags · Dec 2016 · NHTSA complaint record

How this year compares

Recalls per model year for this model.

Full specifications All model years 2011 Volkswagen lineup

Source

Recall and complaint records from the US National Highway Traffic Safety Administration (NHTSA). A recall listed here may not apply to every vehicle of this model year — always check your VIN with NHTSA or a dealer.

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2011 Volkswagen GTI recalls and complaints Recalls
2013 Volkswagen GTI recalls and complaints Recalls
2010 Volkswagen Eos Car specs
2009 Volkswagen Eos Car specs
2013 Volkswagen Eos Car specs