NHTSA lists 4 recalls for the 2011 Volkswagen CC; the most frequently affected component is air bags — inflator module. Owners filed 86 complaints, most often about engine. Among the 9 model years of this model in the database, 2011 ranks #7 for number of recalls.
Air bags — Inflator moduleCampaign 18V148000 · 06 Mar 2018
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Risk: If the fuel pump fails, the engine will stall, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.
Air bags — Inflator moduleCampaign 16V078000 · 10 Feb 2016
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
Air bags — FrontalCampaign 15V483000 · 04 Aug 2015
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
Risk: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Remedy: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
What owners complain about
Share of the 40 most recent complaints stored for this model year, by component. Owners can list more than one component.
Engine20 · 50%
Fuel/propulsion system14 · 35%
Air bags8 · 20%
Electrical system5 · 12%
Unknown or other5 · 12%
Power train4 · 10%
Steering3 · 8%
Fuel system3 · 8%
When complaints were filed
201715
201816
20197
20201
20221
From owner complaints
Takata recall and more. I dont kwn the vehicle any longer, had until october 2p16. I dont believe we were ever made aware of any of the seemkngly serious recalls with this vehicle. I drove my two children kn this vehicle daily and am shocked at tje serious nature of the recalls we were never told about. Skmething…
Tl* the contact's son owns a 2011 volkswagen cc sport. The contact stated that when her son started the vehicle, the steering column lock indicator light flashed on the instrument panel. The vehicle turned off independently. The contact's son restarted the vehicle and turned the steering wheel to disengage the lock to…
Tl* the contact owns a 2011 volkswagen cc. While driving 35 mph, the engine stalled without warning. The vehicle was towed to the local dealer (priority volkswagen, 16300 priority way, chester, 23831) for diagnostic testing, but the results had not been provided. The contact received notification of nhtsa campaign…
At 81k miles the timing chain tensioner failed leading to engine failure. $5k to repair. It started running rough after i started it. I drove it 15 miles turned it off and it would not start again.
Recall and complaint records from the US National Highway Traffic Safety Administration (NHTSA). A recall listed here may not apply to every vehicle of this model year — always check your VIN with NHTSA or a dealer.