2019 Toyota Highlander Hybrid AWD recalls and complaints
NHTSA lists 3 recalls for the 2019 Toyota Highlander Hybrid AWD; the most frequently affected component is fuel system, gasoline — fuel pump. Owners filed 6 complaints, most often about unknown or other. Among the 13 model years of this model in the database, 2019 ranks #12 for number of recalls.
Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Problem: Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
Equipment — LabelsCampaign 19V244000 · 27 Mar 2019
Problem: Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Risk: If the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash.
Remedy: GST will notify owners, and dealers will provide corrected load carrying capacity modification labels, free of charge. The recall began May 24, 2019. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 19R1.
What owners complain about
Share of the 6 most recent complaints stored for this model year, by component. Owners can list more than one component.
Unknown or other2 · 33%
Suspension1 · 17%
Visibility1 · 17%
Engine1 · 17%
Forward collision avoidance1 · 17%
Hybrid propulsion system1 · 17%
Engine and engine cooling1 · 17%
When complaints were filed
20193
20211
20221
20251
From owner complaints
The contact owns a 2019 Toyota Highlander Hybrid. The contact stated while driving 5 MPH, he heard abnormal knocking sounds coming from the rear of the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the rear shocks failed and were leaking hydraulic…
Tl* the contact owns a 2019 toyota highlander hybrid. While the vehicle was at a stop, the rear passenger window exploded and shattered the glass without impact or warning. There were no injuries. The vehicle was taken to temecula valley toyota (951-694-0575, located at 26631 ynez rd, temecula, ca 92591) where the…
Tl* the contact owns a 2019 toyota highlander hybrid. The contact stated while driving 25 mph, the vehicle loss motive power and decelerated. The check engine warning light, hybrid system malfunction warning light, and pre-collision system warning light were illuminated. The vehicle was taken to executive motors ltd…
0 miles, brand new, brought it home and found the voice prompts and navigation system did not work, so you have to look at the map and take your eyes off of the road in order to find the direction to where you're going. Brought it in to the shop the next day, was given a loaner, and they "updated" the car's ciomputer.…
Recall and complaint records from the US National Highway Traffic Safety Administration (NHTSA). A recall listed here may not apply to every vehicle of this model year — always check your VIN with NHTSA or a dealer.