NHTSA lists 4 recalls for the 2020 Toyota Highlander; the most frequently affected component is air bags — occupant classification. Owners filed 315 complaints, most often about power train. Among the 9 model years of this model in the database, 2020 ranks #6 for number of recalls.
Air bags — Occupant classificationCampaign 23V865000 · 20 Dec 2023
Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Risk: An air bag that does not deploy during a crash increases the risk of injury.
Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Structure — BumpersCampaign 23V720000 · 26 Oct 2023
Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.
Risk: A detached front bumper cover can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.
Air bagsCampaign 20V633000 · 14 Oct 2020
Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander and Highlander hybrid vehicles. Incorrect seat trim covers on one or both of the front seats can prevent the seat-mounted side air bag from deploying properly.
Risk: Improper deployment of the seat-mounted side air bag increases the risk of injury in the event of a crash.
Remedy: Toyota will notify owners, and dealers will inspect the front seats and replace the seat trim covers as necessary, free of charge. The recall began December 11, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB14 / 20TA14.
Fuel system, gasoline — DeliveryCampaign 20V162000 · 19 Mar 2020
Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander vehicles equipped with a 3.5 L, V6 (2GR-FKS) gasoline engine. Due to an Engine Control Unit (ECU) programming error, fuel may not be correctly supplied to the engine while using the stop and restart feature.
Risk: Improper fuel supply programming can result in a vehicle stall, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will reprogram the ECU, free of charge. The recall began May 15, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TA06.
What owners complain about
Share of the 40 most recent complaints stored for this model year, by component. Owners can list more than one component.
Power train23 · 58%
Service brakes7 · 18%
Unknown or other5 · 12%
Electrical system4 · 10%
Fuel/propulsion system2 · 5%
Structure2 · 5%
Steering1 · 2%
Fuel system1 · 2%
From owner complaints
My Highlander started making a whining noise while accelerating. Took it to my local dealership and was told I need a new transmission. I have 87,000 miles on it! Total cost = $8,000.
develop a high-pitched whine, shuddering, or harsh shifting between 25 and 45 mph, which can lead to premature wear or complete failure. Also, On/ Off from no where and stopped in the middle of the road
I was traveling on hwy US1 South about 56-58 mph when I heard what sounded like a gunshot. I immediately slowed down and pulled off the road. As I drove off road on grass/gravel I heard crumbling of glass above on sunroof. The sunroof glass exploded. I called the nonemergency 911 for a police officer to come to the…
The contact owns a 2020 Toyota Highlander. The contact stated that while driving, the vehicle stalled and abruptly stopped in traffic at a traffic light. The driver exited the vehicle. The vehicle failed to restart, and the steering wheel was inoperable. The contact was concerned the vehicle might move forward. The…
Recall and complaint records from the US National Highway Traffic Safety Administration (NHTSA). A recall listed here may not apply to every vehicle of this model year — always check your VIN with NHTSA or a dealer.