Recalls ·2020 Subaru Crosstrek Hybrid AWD

2020 Subaru Crosstrek Hybrid AWD recalls and complaints

NHTSA lists 1 recall for the 2020 Subaru Crosstrek Hybrid AWD; the most frequently affected component is electrical system — 12v/24v/48v battery. Owners filed 40 complaints, most often about visibility/wiper. Among the 5 model years of this model in the database, 2020 ranks #3 for number of recalls.

Recalls1
Complaints40
Crashes reported6in stored complaints

Check your own vehicle by VIN at NHTSA →

Recalls (1)

Electrical system — 12v/24v/48v batteryCampaign 23V080000 · 14 Feb 2023

Problem: Subaru of America, Inc. (Subaru) is recalling certain 2019-2022 Crosstrek Hybrid vehicles. The harness terminal that supplies low-voltage power from the converter to the 12-Volt battery may corrode and break, preventing the 12-Volt battery from charging.

Risk: A 12-Volt battery that is unable to recharge can cause a loss of drive power, increasing the risk of a crash.

Remedy: Dealers will replace the converter terminal mounting bracket. If corrosion is found on the terminals, the 12-Volt output harness and terminals will also be replaced. Repairs will be performed free of charge. Owner notification letters were mailed May 12, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRD-23.

What owners complain about

Share of the 40 most recent complaints stored for this model year, by component. Owners can list more than one component.

Visibility/wiper10 · 25%
Power train9 · 22%
Electrical system8 · 20%
Unknown or other6 · 15%
Engine4 · 10%
Service brakes2 · 5%
Seat belts2 · 5%
Vehicle speed control2 · 5%

When complaints were filed

20214
202212
20237
20243
20257
20267

From owner complaints

Car was thought to be placed in park, key was easily removed, and then the car became mobile and rolled downhill and could not be shifted back into park.

Unknown or other · Oct 2023 · NHTSA complaint record

The contact owns a 2020 Subaru Crosstrek. The contact stated that while she was sitting in the parked vehicle on the side of the road, another vehicle driving at approximately 60-65 MPH rear-ended her vehicle. The contact's vehicle was pushed into the highway's first lane. The front driver's side seat belt failed to…

Seat belts · Nov 2023 · NHTSA complaint record

The windshield has cracked twice and had to be replaced. The first time was December 2021 and the second time was November 2022. Each time, we did not even see impact with a pebble. We just assume that was what caused the crack. My wife and I have been driving for fifty years and this is the first time we have had to…

Visibility/wiper · Nov 2022 · NHTSA complaint record

My car was parked outside when one morning I noticed a 2-inch crack started from the edge of the windshield on the passenger side of my vehicle which grew to 19 inches in the following days. The crack feels smooth from the outside and to my knowledge didn't happen due to any impact. My vehicle is available for any…

Visibility/wiper · Oct 2022 · NHTSA complaint record

How this year compares

Recalls per model year for this model.

Related pages

Source

Recall and complaint records from the US National Highway Traffic Safety Administration (NHTSA). A recall listed here may not apply to every vehicle of this model year — always check your VIN with NHTSA or a dealer.