2012 Rolls-Royce Ghost recalls and complaints

Problem: BMW of North America, LLC (BMW) is recalling certain 2011-2012 BMW 550i, 550i xDrive, 550i Gran Turismo, 550i Gran Turismo xDrive, 750i, 750Li, 750i xDrive, 750Li xDrive, 760Li, X5 xDrive50i, X5 M, X6 xDrive50i, X6 M, ActiveHybrid7, MINI Cooper S Convertible, John Cooper Works (JCW) Convertible, Cooper S Countryman, Cooper S Countryman ALL4, Cooper S, JCW, Cooper S Clubman, JCW Clubman, Cooper S Roadster, JCW Roadster, Cooper S Coupe, JCW Coupe and Rolls-Royce Ghost, 2011 BMW X6 Hybrid and 2012 BMW 650i Coupe, 650i xDrive Coupe, 650i Convertible and 650i xDrive Convertible vehicles. The electric auxiliary water pump may fail and cause the circuit board to overheat.

Risk: If the circuit board were to overheat, it can increase the risk of a fire.

Remedy: BMW will notify owners, and dealers will replace the electric auxiliary water pump, free of charge. Depending on the model, there are currently limited parts available, however not all parts are available at this time. Owners will be notified of the recall beginning June 11, 2018, and will receive a second notification when remedy parts become available. Owners may contact BMW customer service at BMW 1-800-525-7417, MINI at 1-866-825-1525, or Rolls-Royce at 1-877-877-3735. Note: BMW recommends that owners park their vehicle outdoors until the recall remedy has been performed.

Problem: Certain model year 2012 Ghost passenger vehicles manufactured from March 27, 2012, through July 13, 2012 were equipped with 20-inch tires, but the tire information label states that the vehicles were equipped with 19-inch tires. Therefore, the label does not conform to the requirements of Federal Motor Vehicle Safety Standard No. 110, “Tire Selection and Rims."

Risk: Incorrect tire placard information such as an incrorrect recommended pressure may lead to tire inflation errors which could result in tire failure, increasing the risk of a crash.

Remedy: The owners of the affected vehicles have all received corrected tire information labels, therefore, an owner notification letter will not be issued for this campaign.