2021 Porsche Cayenne e-Hybrid recalls and complaints
NHTSA lists 3 recalls for the 2021 Porsche Cayenne e-Hybrid; the most frequently affected component is back over prevention — camera. Owners filed 12 complaints, most often about electrical system. Among the 4 model years of this model in the database, 2021 ranks #1 for number of recalls.
Back over prevention — CameraCampaign 25V896000 · 19 Dec 2025
Problem: Porsche Cars North America, Inc. (Porsche) is recalling certain 2019-2025 Cayenne, Cayenne E-Hybrid, 2020-2025 911, Taycan, 2024-2025 Panamera, and 2025 Panamera E-Hybrid vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the driver assistance software, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ASB2. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 19, 2026.
Electrical system — OnboardCampaign 23V841000 · 13 Dec 2023
Problem: Porsche Cars North America, Inc. (Porsche) is recalling various models and model years. Please see the recall report for a list of the included vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Risk: An overheated outlet or charging cable can increase the risk of a fire.
Remedy: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on October 24, 2024. A second notice will be sent once remedy parts become available, anticipated mid-2024. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is APB6.
SeatsCampaign 21V318000 · 05 May 2021
Problem: Porsche Cars North America, Inc. (Porsche) is recalling certain 2021 Cayenne GTS, Cayenne GTS Coupe, 2020-2021 Cayenne Coupe, Cayenne S Coupe, Cayenne E-Hybrid Coupe vehicles. The passenger seat back heating element was not installed and may impact the calibration of the Occupant Classification System.
Risk: The front passenger air bag may fail to deploy, increasing the risk of injury.
Remedy: Dealers will install a heating element, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMB0.
What owners complain about
Share of the 21 most recent complaints stored for this model year, by component. Owners can list more than one component.
Electrical system6 · 29%
Unknown or other5 · 24%
Air bags4 · 19%
Engine3 · 14%
Service brakes2 · 10%
Power train2 · 10%
Steering2 · 10%
Forward collision avoidance2 · 10%
When complaints were filed
20214
20224
20232
20241
20253
20267
From owner complaints
when decelerating and car is in gear 2 it lurches the car forward while braking, basically fighting the attempt to slow the car down. I attribute this to aggressive downshifting, but is a safety issue because the operator then needs to compensate by pressing down on the brake pedal harder to stop the car. This has…
The car is notifying me that the drivers airbag is not working. the message that appears is: “Airbag system error, please visit workshop”
Odometer Fraud. The contact purchased a 2021 Porsche Cayenne. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase on 5/29/25, the mileage was 21,000. The contact had taken the vehicle to another dealer for other repairs, and the dealer informed the contact…
I am reporting a safety defect with my 2021 Porsche Cayenne GTS. The leather dashboard is delaminating and lifting away from its underlying structure. This defect is concerning because: The delamination is occurring on the drivers side but will eventually expand in the area covering the passenger-side airbag. If the…
Recall and complaint records from the US National Highway Traffic Safety Administration (NHTSA). A recall listed here may not apply to every vehicle of this model year — always check your VIN with NHTSA or a dealer.