NHTSA lists 5 recalls for the 2002 Pontiac Montana AWD; the most frequently affected component is steering. Owners filed 135 complaints, most often about fuel system. Among the 3 model years of this model in the database, 2002 ranks #2 for number of recalls.
Problem: Dorman is recalling 979 steering knuckles, dorman p/nos. 697-902 and 697-903, sold under dorman's "oe solutions<sup>tm</sup>" brand name, and napa p/nos. 7-8502 and 7-8503 which were sold for replacement use on the various vehicles listed above. A potential material or design defect could result in the steering knuckle breaking in the hub area.
Risk: A broken steering knuckle could result in loss of steering control and a possible crash without warning.
Remedy: Dorman will notify owners and replace the defective steering knuckles free of charge and reimburse the repair facility or owner for labor. The recall began on february 23, 2009. Owners may contact dorman's toll-free hotline at 1-800-523-2492 and press 5.
Fuel system, gasoline — StorageCampaign 07V349000 · 08 Aug 2007
Problem: On certain vehicles, variations in the manufacturing process or exposure to high ambient temperatures may lead to fracture of the fuel tank inlet check valve (icv).
Risk: A fracture may allow fuel vapors to pass through and allow droplets of fuel to accumulate on the side of the fuel tank. Fuel leakage, in the presence of an ignition source, could result in a fire.
Remedy: Dealers will replace the fuel tank. The recall will be mailed in two phases with the first phase beginning on december 4, 2007. The second phase will be mailed on december 13, 2007. Owners may contact buick at 1-866-608-8080; chevrolet at 1-800-630-2438; or pontiac at 1-800-620-7668. The vehicle population includes buick rendezvous and pontiac aztek vehicle built in may 2003; chevrolet venture and pontiac montana vehicles built from june through august 2002; and all vehicles registered in nevada, arizona, virgin islands, puerto rico, and hawaii.
Fuel system, other — Pressure relief devicesCampaign 07E021000 · 12 Mar 2007
Problem: Certain delphi fuel pressure regulators, p/nos. Fp10020-11b1, fp10026-11b1, and fp10027-11b1, sold after january 9, 2007, as aftermarket equipment for various passenger vehicles listed above. The universal pressure regulators (upr) were produced without an o'ring and retainer.
Risk: Fuel may leak, possibly resulting in a fire.
Remedy: Delphi will notify owners and replace the upr free of charge. The recall began on april 23, 2007. Owners can contact delphi at 877-411-8770.
Latches/locks/linkages — LatchCampaign 04V597000 · 22 Dec 2004
Problem: On certain minivans equipped with second-row bucket seats or captain's chairs and a power sliding door on the passenger side of the vehicle, a passenger using the interior handle to open the power sliding door could be injured.
Risk: If a passenger uses the interior handle to open the power sliding door and holds onto the handle while it is being opened by the motor, the passenger's arm may be pushed into the seat back or armrest and a wrist or lower arm injury may result.
Remedy: Dealers will replace the power sliding door interior handle on the passenger-side. If the vehicle is equipped with a power or manual sliding door on the driver-side, the interior handle will also be replaced for appearance reasons. Note: before the vehicle is serviced, gm advises owners to not use the interior door handle to open the door. The driver can open and close the door from switches at the driver's position or by using the remote key fob. The driver should tell passengers to use the switch located in front of the door to open or close it. The driver should use the override switch to prevent operation of the power door by children or by others who are not familiar with its use. The owner notification letter mailing will be conducted in phases with the first phase beginning on may 31, 2005. The second phase mailing began on july 18, 2005. The recall began on may 31, 2005. Phase 2 began on july 18, 2005. Phase 3 (final phase) began on august 24, 2005, to all remaining customers. Owners should contact chevrolet at 1-800-630-2438; pontiac at 1-800-620-7668; or oldsmobile at 1-800-630-6537.
Air bags — FrontalCampaign 02V222000 · 09 Aug 2002
Problem: Certain passenger, mini vans, and sport utility vehicles have an air bag inflator on the driver's side that could fracture at a weld during a deployment.
Risk: Pieces of the inflator could strike and injure vehicle occupants and the air bag cushion would not inflate fully, reducing the capability of the bag to protect the driver.
Remedy: Dealers will inspect, and replace, if necessary, the air bag module assembly on the driver's side. Owner notification began august 15, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact buick at 1-800-521-7300, cadillac at 1-800-458-8006, chevrolet at 1-800-222-1020, gmc at 1-800-462-8782, oldsmobile at 1-800-442-6537, or pontiac at 1-800-762-2737.
What owners complain about
Share of the 37 most recent complaints stored for this model year, by component. Owners can list more than one component.
Fuel system9 · 24%
Gasoline9 · 24%
Fuel/propulsion system7 · 19%
Electrical system6 · 16%
Engine and engine cooling4 · 11%
Exterior lighting3 · 8%
Service brakes2 · 5%
Power train2 · 5%
When complaints were filed
20076
20085
20095
20104
20114
20123
20134
20151
20162
20173
From owner complaints
Tl*the contact owns a 2002 pontiac montana. While the vehicle was at the dealer for other maintenance work, the mechanic noticed a coolant leak coming from the intake valve gasket. The mechanic stated that the gasket needed to be replaced. The current mileage was 72,652 and failure mileage was 72,452.
Tl*the contact owns a 2002 pontiac montana. While the vehicle was parked in the garage, the contact smelled a strong odor of fuel outside the vehicle. She also observed a small amount of fuel spilling from the lower portion of the fuel tank. There were no warnings prior to the failure. The vehicle was taken to an…
2002 pontiac montana. While the vehicle was parked in the garage, i smelled a strong odor of fuel outside the vehicle. I noticed a small amount of fuel spilling from the lower portion of the fuel tank. There were no warnings prior to the failure. The vehicle was taken to an authorized dealer for a diagnostic. The…
Tl*the contact owns a 2002 pontiac montana. While refueling the vehicle, the contact noticed gasoline overflowing from the fuel tank. The vehicle was taken to an authorized dealer where the contact was informed that the vehicle was not included in recall 07e021000 (fuel system, other: storage: tank assembly: pressure…
Recall and complaint records from the US National Highway Traffic Safety Administration (NHTSA). A recall listed here may not apply to every vehicle of this model year — always check your VIN with NHTSA or a dealer.