2020 Nissan Murano FWD recalls and complaints

NHTSA lists 2 recalls for the 2020 Nissan Murano FWD; the most frequently affected component is suspension — spindle. Owners filed 46 complaints, most often about forward collision avoidance. Among the 19 model years of this model in the database, 2020 ranks #9 for number of recalls.

Recalls2

Complaints46

Crashes reported1in stored complaints

Check your own vehicle by VIN at NHTSA →

Recalls (2)

Suspension — SpindleCampaign 21V402000 · 27 May 2021

Problem: Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.

Risk: The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.

Remedy: Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.

Steering — LinkagesCampaign 21V170000 · 11 Mar 2021

Problem: Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano vehicles. The left and/or right-hand transverse link may not have been manufactured correctly, which could result in it separating from the ball joint.

Risk: Ball joint separation can cause a loss of vehicle control, and increase the risk of a crash.

Remedy: Nissan will notify owners, and dealers will inspect the transverse link's lot codes, and if necessary, replace them and perform a vehicle alignment, free of charge. Owner notification letters were mailed on May 6, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC797.

What owners complain about

Share of the 40 most recent complaints stored for this model year, by component. Owners can list more than one component.

Forward collision avoidance13 · 32%

Unknown or other9 · 22%

Suspension8 · 20%

Steering5 · 12%

Power train4 · 10%

Seat belts2 · 5%

Visibility/wiper2 · 5%

Wheels2 · 5%

When complaints were filed

20217

20227

202311

20244

20254

20267

From owner complaints

While parallel parking, we backed into the space and when we put the car into Drive, it lurched forward at an incredible speed. We hit and pushed the car parked in front of us, hopped up onto the sidewalk, knocked down a street light, and moved a huge concrete planter. The airbags over the windshield and under the…
Power train · Dec 2021 · NHTSA complaint record

Slowly over time it is becoming harder to turn the wheel, making a loud clumping voice when I turn the wheel a certain direction.
Steering · Nov 2024 · NHTSA complaint record

WHEN MY WIFE SITS DOWN IN THE PASSENGER SEAT THE LIGHT IN THE DASH THAT SAYS THE PASSENGER AIRBAG IS ENGAGED DOESN'T GO OUT AND YOU HAVE TO PLAY WITH THE SEAT BELT CLIP TO GET IT TO GO OUT. THIS HAS HAPPENED TWICE WITHIN THE LAST TWO DAYS AND i HAVE NOT YET BROUGHT IT TO THE ATTENTION OF THE DEALER NOR NISSAN.
Air bags · Nov 2021 · NHTSA complaint record

I was driving my vehicle on the freeway at a speed of 60 mph when all of a sudden the sun roof part of my panoramic roof shattered all over my interior of my car and myself. It blew up all over me and was quite disturbing let alone could of caused an accident or glass could of cut my eyes. I was quite shaken up. I…
Unknown or other · Jul 2023 · NHTSA complaint record

How this year compares

Recalls per model year for this model.

Full specifications All model years 2020 Nissan lineup

Source

Recall and complaint records from the US National Highway Traffic Safety Administration (NHTSA). A recall listed here may not apply to every vehicle of this model year — always check your VIN with NHTSA or a dealer.

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