2004 Mercury Mountaineer 4WD recalls and complaints

NHTSA lists 1 recall for the 2004 Mercury Mountaineer 4WD; the most frequently affected component is visibility — glass, side/rear. Owners filed 210 complaints, most often about structure. Among the 9 model years of this model in the database, 2004 ranks #7 for number of recalls.

Recalls1

Complaints210

Crashes reported1in stored complaints

Check your own vehicle by VIN at NHTSA →

Recalls (1)

Visibility — Glass, side/rearCampaign 07E104000 · 11 Dec 2007

Problem: Certain curved tempered replacement glass manufactured by hangzhou safety glass ltd and supplied to safelite by auto temp inc., identified as dot-430, and sold for use on certain domestic and foreign vehicles may not break into small pieces as expected of tempered glass and fails to conform to federal motor vehicle safety standard no. 205, "glazing materials."

Risk: In the event of a vehicle crash, the occupant(s) may be seriously injured by shattered glass.

Remedy: Safelite will notify its retail customers and replace the glass free of charge. Retail customers can contact safelite toll free at 1-888-843-2906. Safelite will notify its wholesale customers and reimburse wholesale customers for current inventory and at a specified rate for replacing their customer's glass. Wholesale customers can contact safelite's wholesale division, service autoglass toll free at 1-888-246-6298. The recall began on january 15, 2008.

What owners complain about

Share of the 40 most recent complaints stored for this model year, by component. Owners can list more than one component.

Structure16 · 40%

Power train7 · 18%

Vehicle speed control5 · 12%

Air bags4 · 10%

Electrical system4 · 10%

Unknown or other4 · 10%

Wheels3 · 8%

Suspension3 · 8%

When complaints were filed

201420

20155

20168

20172

20182

20192

20211

From owner complaints

Every time it rains, even just a sprinkle, water comes in from top of driver's side door/roof. It also comes in through the dome light and visor. My floorboard is flooded with water. I have tried to use a car cover and it does not work. I can not afford at this time to bring into a dealership. This problem is going to…
Structure · Dec 2014 · NHTSA complaint record

Driving at apprx 50 mph when suddenly both the driver side and passenger side air curtains deployed!! There was no accident. No impact from objects. No pot holes or road hazards. No warnings just a loud bang and the next thing i knew i was hit in the head by an airbag!! I had no idea what happened. I thought i was…
Air bags · Dec 2014 · NHTSA complaint record

My son was driving to work on august 6, 2015. Something happened, and he ran off the road and hit a tree. At that point the airbag cover flew totally off, instead and falling down as it is supposed to. The cover itself gashed my sons forehead from left to right, and he lost his right eye. This is a terrible accident.…
Air bags · Dec 2016 · NHTSA complaint record

1. Paint coming off of roof and driver's door. 2. Rear passenger side and driver side power windows not working. 3. Cracks in plastic area of rear lift gate around wiper arm. 4. Almost lost control and potential accident on interstate when right rear wheel came loose.
Electrical system · Nov 2017 · NHTSA complaint record

How this year compares

Recalls per model year for this model.

Full specifications All model years 2004 Mercury lineup

Source

Recall and complaint records from the US National Highway Traffic Safety Administration (NHTSA). A recall listed here may not apply to every vehicle of this model year — always check your VIN with NHTSA or a dealer.

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2008 Mercury Mountaineer 4WD recalls and complaints Recalls
2008 Mercury Mountaineer 2WD recalls and complaints Recalls
2003 Mercury Mountaineer 4WD recalls and complaints Recalls
2010 Mercury Mountaineer 2WD Car specs
2003 Mercury Mountaineer 4WD Car specs
2003 Mercury Mountaineer 2WD Car specs