2020 Mazda CX-9 2WD recalls and complaints

NHTSA lists 1 recall for the 2020 Mazda CX-9 2WD; the most frequently affected component is seats — mid/rear assembly. Owners filed 19 complaints, most often about engine. Among the 15 model years of this model in the database, 2020 ranks #12 for number of recalls.

Recalls1

Complaints19

Crashes reported1in stored complaints

Check your own vehicle by VIN at NHTSA →

Recalls (1)

Seats — Mid/rear assemblyCampaign 21V750000 · 27 Sep 2021

Problem: Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-9 vehicles equipped with 60/40 split bench second-row seats. The left-side second-row seat may unexpectedly slide forward during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."

Risk: A seat that slides forward during a crash can transfer excessive force onto a belted occupant, increasing their risk of injury.

Remedy: Dealers will replace the internal parts of the affected second-row seats, free of charge. Owner notification letters were mailed November 4, 2021. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 5221I.

What owners complain about

Share of the 19 most recent complaints stored for this model year, by component. Owners can list more than one component.

Engine5 · 26%

Electrical system4 · 21%

Fuel/propulsion system3 · 16%

Unknown or other3 · 16%

Forward collision avoidance2 · 11%

Service brakes2 · 11%

Power train2 · 11%

Visibility/wiper1 · 5%

When complaints were filed

20201

20213

20222

20232

20255

20266

From owner complaints

On 10/12/2021 we were driving on and urban street when the vehicle infront of us signaled and initiated a right hand turn. At that point were we traveling approximately 20 mph, and we were driving with active cruise disengaged. When we were around 150 feet behind the vehicle taking a right when our CX-9 falsely…
Forward collision avoidance · Sep 2021 · NHTSA complaint record

Some vehicles may have coolant leaks at the cylinder head around the exhaust manifold. There may be cracks at the stud bolt hole or at the outside of the exhaust manifold - from Mazda's TSB. Excessive coolant leak leading to engine-overheating and going into 'limp mode' couldn't drive faster than around 30 mph. Mazda…
Engine · Aug 2023 · NHTSA complaint record

The 2020 Mazda completely shut off following an exit from an expressway, turn under a bridge and slow down for a red light. The Mazda electrically shut off and coasted to a braked stop in the center lane of a 3 lane road. The entire electrical system went dead, no exterior lights, signals, instrument panel or radio.…
Electrical system · Oct 2021 · NHTSA complaint record

While driving at freeway speed in Oregon, with 85 degrees ambient temperature and A/C inside set to 74 degrees, our CX-9 sunroof exploded outward. The sound was close to a very loud pop, and not the sound of rock/debris impact. At the time of explosion, there were no vehicles nearby and no overpasses from which an…
Visibility/wiper · Jul 2022 · NHTSA complaint record

How this year compares

Recalls per model year for this model.

Full specifications All model years 2020 Mazda lineup

Source

Recall and complaint records from the US National Highway Traffic Safety Administration (NHTSA). A recall listed here may not apply to every vehicle of this model year — always check your VIN with NHTSA or a dealer.

2020 Mazda CX-9 4WD recalls and complaints Recalls
2021 Mazda CX-9 2WD recalls and complaints Recalls
2021 Mazda CX-9 4WD recalls and complaints Recalls
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2011 Mazda CX-9 4WD Car specs
2011 Mazda CX-9 2WD Car specs
2007 Mazda CX-9 4WD Car specs