2017 Mazda CX-5 4WD recalls and complaints

NHTSA lists 1 recall for the 2017 Mazda CX-5 4WD; the most frequently affected component is trailer hitches. Owners filed 148 complaints, most often about electrical system. Among the 14 model years of this model in the database, 2017 ranks #7 for number of recalls.

Recalls1

Complaints148

Check your own vehicle by VIN at NHTSA →

Recalls (1)

Trailer hitchesCampaign 17V744000 · 21 Nov 2017

Problem: Mazda North American Operations (Mazda) is recalling certain 2017 CX-5 vehicles equipped with an accessory trailer hitch wiring harness. This harness may be routed such that there is insufficient clearance between the harness and the exhaust muffler, allowing the wiring harness to contact the muffler.

Risk: Contact with the muffler may damage the trailer wiring harness, potentially resulting in the trailer lighting being inoperative, thereby increasing the risk of a crash.

Remedy: Mazda will notify owners, and dealers will reroute the trailer hitch harness away from the muffler, replacing the harness if it is damaged, free of charge. The recall is expected to begin January 20, 2018. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1617K.

What owners complain about

Share of the 40 most recent complaints stored for this model year, by component. Owners can list more than one component.

Electrical system17 · 42%

Unknown or other9 · 22%

Power train6 · 15%

Engine3 · 8%

Lane departure2 · 5%

Seat belts2 · 5%

Air bags2 · 5%

Visibility/wiper2 · 5%

When complaints were filed

202413

202519

20268

From owner complaints

The infotainment system suffers from ghost touching. It has gotten out of control even after a “recall” fix at the dealership. Without being touched the volume changes, the stations change, the presets change, the car makes calls to my contacts. I am often unable to control the screen as it turns the car to max volume…
Electrical system · Dec 2025 · NHTSA complaint record

Dashboard lit up like a Christmas tree. Multiple warning lights all at once. This issue has been reported on multiple Mazda vehicle years. Took to Delker Auto repairs. Is electrical problem. Stated that so far nothing wrong with components. Will have to hunt for. Mazda has known electrical issues. In addition, your…
Electrical system · Apr 2025 · NHTSA complaint record

CX-5's infotainment system RANDOMLY, AND WITHOUT WARNING STARTS BEEPING AND CHANGING OPTIONS WHILE DRIVING, A VERY DISTRACTING EVENT. I TRIED TO SHUT THE SCREEN OFF BUT IT COMES BACK ON RANDOMLY AND CAUSES CONCERN AND DISTRACTION WHILE DRIVING, IT HAS BEEN HAPPENING FOR YEARS NOW AND OF WHAT I READ MAZDA WILL NOT…
Electrical system · Nov 2025 · NHTSA complaint record

The infotainment system in my 2017 Mazda CX-5 exhibits dangerous behavior consistent with known defects described in the Mazda Infotainment Class Action Settlement (Case No. 8:21-cv-01355). The infotainment system and touchscreen repeatedly activate critical functions on its own (“ghost touches”), sometimes going…
Electrical system · Apr 2025 · NHTSA complaint record

How this year compares

Recalls per model year for this model.

Full specifications All model years 2017 Mazda lineup

Source

Recall and complaint records from the US National Highway Traffic Safety Administration (NHTSA). A recall listed here may not apply to every vehicle of this model year — always check your VIN with NHTSA or a dealer.

2017 Mazda CX-5 2WD recalls and complaints Recalls
2017 Mazda CX-5 4WD Car specs
2017 Mazda CX-5 2WD Car specs
2013 Mazda CX-5 4WD Car specs
2025 Mazda CX-5 4WD Car specs
2018 Mazda CX-5 4WD recalls and complaints Recalls
2018 Mazda CX-5 2WD recalls and complaints Recalls