Recalls ·2014 Mazda CX-5 2WD

2014 Mazda CX-5 2WD recalls and complaints

NHTSA lists 4 recalls for the 2014 Mazda CX-5 2WD; the most frequently affected component is structure — hatchback/liftgate. Owners filed 377 complaints, most often about electrical system. Among the 9 model years of this model in the database, 2014 ranks #2 for number of recalls.

Recalls4
Complaints377
Crashes reported1in stored complaints

Check your own vehicle by VIN at NHTSA →

Recalls (4)

Structure — Hatchback/liftgateCampaign 16V644000 · 06 Sep 2016

Problem: Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.

Risk: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.

Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.

SteeringCampaign 16V203000 · 11 Apr 2016

Problem: Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.

Risk: If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.

Remedy: Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.

Fuel system, gasoline — Filler pipe and capCampaign 16V064000 · 03 Feb 2016

Problem: Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

Risk: A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.

Remedy: Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda's number for this recall is 9216B.

Visibility — WindshieldCampaign 16E002000 · 19 Jan 2016

Problem: Pilkington North America, Inc. (Pilkington) is recalling certain replacement windshields, model FW04026 GTY, manufactured November 23, 2015, to December 16, 2015 for use in Mazda CX-5 vehicles that are equipped with the Smart City Brake Support system. The affected windshields have a bracket mounted on the inside to hold a laser sensor or LIDAR device for the Smart City Brake Support system. These brackets were improperly affixed with only tape instead of tape and urethane and therefore may loosen.

Risk: If the bracket loosens or detaches from the windshield, the safety features of the Smart City Brake Support system may be disabled and therefore increase the risk of a crash.

Remedy: Pilkington will contact the wholesalers and retailers that purchased the windshields to try to identify the affected customers. The affected windshields will be replaced, free of charge. This recall began on February 15, 2016. Owners may contact Pilkington at 1-844-278-7230.

What owners complain about

Share of the 40 most recent complaints stored for this model year, by component. Owners can list more than one component.

Electrical system16 · 40%
Unknown or other10 · 25%
Engine10 · 25%
Suspension3 · 8%
Steering3 · 8%
Power train3 · 8%
Fuel/propulsion system2 · 5%
Wheels1 · 2%

When complaints were filed

20215
202212
202313
20246
20254

From owner complaints

Car accessories will not shut off when i put vehicle in park. This is dangerous due to causing the battery to completely drain leaving me stranded.

Unknown or other · Dec 2024 · NHTSA complaint record

front passenger side CV Axle/Boot, control arm, tie rod end fell apart causing tire to dislocate from vehicle. Vehicle has been properly maintained. It is at Mazda dealer service dept. It can be inspected there. If this fell apart on freeway it could have caused a major accident and loss of life. Dealer has not…

Suspension · Dec 2021 · NHTSA complaint record

The contact owns a 2014 Mazda CX-5. The contact stated while driving over a speed bump the front-end of the vehicle collapsed to the ground. There was no warning light illuminated. The vehicle was towed to an independent mechanic, and the front strut assembly was replaced; however, the failure reoccurred. The vehicle…

Steering · Dec 2022 · NHTSA complaint record

The car wouldn’t fully turn off once it parks. Have to keep playing turn on/off game until it fully turn off. And apparently Mazda know about the issue but refuse to do anything. Other people are saying it’s a engine sensor issue.

Unknown or other · Dec 2022 · NHTSA complaint record

How this year compares

Recalls per model year for this model.

Related pages

Source

Recall and complaint records from the US National Highway Traffic Safety Administration (NHTSA). A recall listed here may not apply to every vehicle of this model year — always check your VIN with NHTSA or a dealer.