Recalls ·2025 Kia Sorento Hybrid AWD

2025 Kia Sorento Hybrid AWD recalls and complaints

NHTSA lists 2 recalls for the 2025 Kia Sorento Hybrid AWD; the most frequently affected component is electrical system — instrument cluster/panel. Owners filed 42 complaints, most often about engine. Among the 5 model years of this model in the database, 2025 ranks #3 for number of recalls.

Recalls2
Complaints42
Crashes reported1in stored complaints

Check your own vehicle by VIN at NHTSA →

Recalls (2)

Electrical system — Instrument cluster/panelCampaign 26V046000 · 27 Jan 2026

Problem: Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."

Risk: An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.

Remedy: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC361. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on February 9, 2026.

Electrical system — SoftwareCampaign 25V006000 · 13 Jan 2025

Problem: Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: A loss of headlights and taillights can reduce visibility, increasing the risk of a crash.

Remedy: Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.

What owners complain about

Share of the 40 most recent complaints stored for this model year, by component. Owners can list more than one component.

Engine20 · 50%
Power train16 · 40%
Fuel/propulsion system13 · 32%
Unknown or other9 · 22%
Electrical system8 · 20%
Vehicle speed control3 · 8%
Visibility/wiper1 · 2%
Lane departure1 · 2%

When complaints were filed

202513
202627

From owner complaints

Beginning at approximately 750 miles on a brand-new 2025 Kia Sorento Hybrid EX, the vehicle experienced a flashing Check Engine Light accompanied by severe shaking while driving, rough idling, loss of power, and loud engine/exhaust noise. The vehicle became difficult and unsafe to operate due to the vibration and…

Power train · Jan 2025 · NHTSA complaint record

Safety Concern – 2025 Kia Sorento Prestige Hybrid (VIN [XXX] ) Around October 13, 2025, my leased 2025 Kia Sorento Prestige Hybrid experienced a sudden and severe loss of power while I was driving on the highway. The vehicle was towed to the dealership, where the High Power Control Unit (HPCU), part number…

Electrical system · Jul 2025 · NHTSA complaint record

While driving in a 55mph highway, I lost all accelerative power in my KIA Sorento Hybrid, driving my speed down to 25mph with vehicles behind me and no shoulder to pull onto. When I put my foot on the accelerator, the rmps on the dash would go all the way up 3000-4000 rpms, but there wasn't even a revving sound, and…

Power train · Nov 2026 · NHTSA complaint record

The central ccNC infotainment display screen on my 2025 Kia Sorento Hybrid intermittently and now permanently failed (blank/black screen). This total display blackout completely disables the backup camera system (FMVSS 111 non-compliance) and critical vehicle setting controls. The issue first began while under the…

Electrical system · Feb 2026 · NHTSA complaint record

How this year compares

Recalls per model year for this model.

20224
20232
20240
20252
20261

Related pages

Full specificationsAll model years2025 Kia lineup

Source

Recall and complaint records from the US National Highway Traffic Safety Administration (NHTSA). A recall listed here may not apply to every vehicle of this model year — always check your VIN with NHTSA or a dealer.

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