Recalls ·2023 Kia Sorento Hybrid AWD

2023 Kia Sorento Hybrid AWD recalls and complaints

NHTSA lists 2 recalls for the 2023 Kia Sorento Hybrid AWD; the most frequently affected component is back over prevention — camera. Owners filed 40 complaints, most often about unknown or other. 1 recall carries a do-not-drive or park-outside warning. Among the 5 model years of this model in the database, 2023 ranks #2 for number of recalls.

Recalls2
Complaints40
Do-not-drive / park-outside1
Crashes reported1in stored complaints
Fires reported1in stored complaints

Check your own vehicle by VIN at NHTSA →

Recalls (2)

Back over prevention — CameraCampaign 23V610000 · 31 Aug 2023

Problem: Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC280.

Trailer hitchesCampaign 22V703000 · 19 Sep 2022

Park outside — fire risk

Problem: Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Risk: A fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.

What owners complain about

Share of the 40 most recent complaints stored for this model year, by component. Owners can list more than one component.

Unknown or other15 · 38%
Electrical system11 · 28%
Engine9 · 22%
Power train6 · 15%
Service brakes4 · 10%
Visibility/wiper4 · 10%
Forward collision avoidance3 · 8%
Fuel/propulsion system3 · 8%

From owner complaints

My 2023 Kia Sorento has experienced repeated failures involving the engine, transmission/powertrain, and electrical wiring system. The vehicle has been inspected and repaired multiple times by authorized Kia dealerships, including Kia of Round Rock and Clay Cooley Kia in Irving, and the repair history and vehicle are…

Engine · Sep 2026 · NHTSA complaint record

I own two Nuna RAVA car seats, and both have developed unraveling/tearing of the two-point harness buckle/strap between the child’s legs. One seat had noticeable tearing, which prompted me to closely inspect the second seat, where I found the same area beginning to unravel. I contacted Nuna and was initially advised…

Carry handle · Jan 2026 · NHTSA complaint record

The transmission failed for the fourth time. The transmission (Power Train) is the component that failed and is available for inspection at the dealership. The vehicle became unsafe and unreliable to drive due to the repeated transmission failures, creating a risk of sudden loss of power or control. The problem has…

Power train · Aug 2026 · NHTSA complaint record

On multiple occasions, my 2023 Kia Sorento has experienced an intermittent failure where numerous dashboard warning lights and alerts illuminate and the engine will not start. During the failure, the brake pedal becomes very stiff and the vehicle cannot be shifted out of Park. The problem is unpredictable and has left…

Electrical system · Aug 2026 · NHTSA complaint record

How this year compares

Recalls per model year for this model.

Related pages

Source

Recall and complaint records from the US National Highway Traffic Safety Administration (NHTSA). A recall listed here may not apply to every vehicle of this model year — always check your VIN with NHTSA or a dealer.