2023 Jeep Grand Cherokee 4xe recalls and complaints
NHTSA lists 3 recalls for the 2023 Jeep Grand Cherokee 4xe; the most frequently affected component is suspension — coil springs. Owners filed 40 complaints, most often about electrical system. Among the 5 model years of this model in the database, 2023 ranks #2 for number of recalls.
Problem: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Risk: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
Remedy: Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026. This recall replaces NHTSA recall numbers 26V051 and 23V413. Vehicles already repaired under the previous recalls will need to have the new remedy completed.
EngineCampaign 25V766000 · 06 Nov 2025
Problem: Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.
Risk: A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.
Remedy: Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning May 7, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 78C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.
Electrical system — Traction batteryCampaign 24V720000 · 27 Sep 2024
Problem: Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Risk: A vehicle fire while parked or driving can increase the risk of injury.
Remedy: This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. Owner notification letters were mailed beginning December 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under NHTSA Recall 23V-787 will need to have the new remedy performed.
What owners complain about
Share of the 40 most recent complaints stored for this model year, by component. Owners can list more than one component.
Electrical system15 · 38%
Suspension14 · 35%
Engine8 · 20%
Power train7 · 18%
Fuel/propulsion system7 · 18%
Unknown or other5 · 12%
Steering4 · 10%
Seats1 · 2%
From owner complaints
I was driving my 2023 Jeep Grand Cherokee and the rear passenger side suspension spring came out of my car and caused significant damage to the underside of my vehicle. I was traveling at or around 60 miles per hour. The vehicle is currently sitting at the dealership awaiting repair. The dealership stated that the…
Severe front end noise left and right side steering feels loose rear suspension also makes clunking noises and doesn't feel safe to drive transmission doesn't shift properly make a thumping noise when putting vehicle in drive or reverse very poor fuel economy 6.5 to.7.8 miles mpg
I am filing a complaint regarding the front fascia/bumper on my 2023 Jeep Grand Cherokee. The front fascia is separating and developing a visible gap near the headlight and adjoining body panel. I contacted Jeep Customer Care and was told there was no recall for this condition and to have the vehicle inspected by a…
- The high-voltage (HV) battery system and related hybrid control processor (HCP) software — repeatedly, across three separate incidents (Jan 2026 coolant heater/HCP fault, June 2026 front axle disconnect fault, Sept 2026 full HV battery replacement). Also affected: front axle disconnect actuator (drivetrain). Yes,…
Recall and complaint records from the US National Highway Traffic Safety Administration (NHTSA). A recall listed here may not apply to every vehicle of this model year — always check your VIN with NHTSA or a dealer.