Recalls ·2017 Infiniti Qx60 Hybrid FWD

2017 Infiniti Qx60 Hybrid FWD recalls and complaints

NHTSA lists 1 recall for the 2017 Infiniti Qx60 Hybrid FWD; the most frequently affected component is engine and engine cooling — software. Owners filed 40 complaints, most often about engine. Among the 4 model years of this model in the database, 2017 ranks #4 for number of recalls.

Recalls1
Complaints40
Crashes reported1in stored complaints

Check your own vehicle by VIN at NHTSA →

Recalls (1)

Engine and engine cooling — SoftwareCampaign 21V774000 · 04 Oct 2021

Problem: Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.

Risk: A loss of drive power increases the risk of a crash.

Remedy: Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.

What owners complain about

Share of the 40 most recent complaints stored for this model year, by component. Owners can list more than one component.

Engine16 · 40%
Electrical system10 · 25%
Power train9 · 22%
Unknown or other8 · 20%
Service brakes4 · 10%
Air bags3 · 8%
Fuel/propulsion system2 · 5%
Structure2 · 5%

When complaints were filed

20216
20227
20237
20249
20255
20266

From owner complaints

Infiniti Hyman Bros failed to complete my infiniti qx60 2017 in a timely manner. Appointment made for 2 months. Waited 2 hrs in house for repair to be made and was told the parts are not available.

Service brakes · Dec 2022 · NHTSA complaint record

Driving on highway, sunroof was closed properly and it suddenly exploded causing glass shards to fly everywhere.

Unknown or other · Dec 2022 · NHTSA complaint record

COMPONENTS :LATCHES/LOCK Vehicle: 2017 Infiniti Qx60 Date of incident: 6/16/2022/ Mileage 80,000 Safety concern: in the event of a crash or fire, a jammed door could delay response time and cause severe injury or death. I was placing my grandchild in the rear passenger seating area when I closed the door, drove to the…

Electrical system · Dec 2022 · NHTSA complaint record

We bought the car used at 63,000 miles (approx.). At 65,000 (approx.) the engine will not crank. No engine lights were on. Infiniti will not acknowledge warranty due to engine sludge even though it has been maintained. After online searches, this seems to be a regular occurrence for this model and year.

Engine · Aug 2021 · NHTSA complaint record

How this year compares

Recalls per model year for this model.

20144
20152
20162
20171

Related pages

Full specificationsAll model years2017 Infiniti lineup

Source

Recall and complaint records from the US National Highway Traffic Safety Administration (NHTSA). A recall listed here may not apply to every vehicle of this model year — always check your VIN with NHTSA or a dealer.

Related pages