Recalls ·2023 Hyundai Santa Cruz AWD

2023 Hyundai Santa Cruz AWD recalls and complaints

NHTSA lists 2 recalls for the 2023 Hyundai Santa Cruz AWD; the most frequently affected component is trailer hitches. Owners filed 79 complaints, most often about power train. 1 recall carries a do-not-drive or park-outside warning. Among the 4 model years of this model in the database, 2023 ranks #3 for number of recalls.

Recalls2
Complaints79
Do-not-drive / park-outside1
Crashes reported1in stored complaints
Fires reported2in stored complaints

Check your own vehicle by VIN at NHTSA →

Recalls (2)

Trailer hitchesCampaign 23V181000 · 17 Mar 2023

Park outside — fire risk

Problem: Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Risk: A fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 244. This recall is an expansion of previous recall number 22V-633.

Structure — Roof and pillarsCampaign 23V038000 · 31 Jan 2023

Problem: Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson and 2022-2023 Santa Cruz vehicles. The roof moldings may detach.

Risk: A detached roof molding could become a road hazard, increasing the risk of a crash.

Remedy: Dealers will inspect and replace, or secure the roof moldings, as necessary, free of charge. Owner notification letters were mailed March 30, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 241.

What owners complain about

Share of the 40 most recent complaints stored for this model year, by component. Owners can list more than one component.

Power train13 · 32%
Engine10 · 25%
Unknown or other6 · 15%
Fuel/propulsion system5 · 12%
Electrical system5 · 12%
Forward collision avoidance4 · 10%
Service brakes4 · 10%
Suspension2 · 5%

When complaints were filed

202413
202519
20268

From owner complaints

This is my 2nd complaint re: the same issue. Loss of power during driving. Unable to accelerate. I need to pull over shut off the engine and turn it back on.

Engine · Dec 2024 · NHTSA complaint record

Transmission failed to transfer adequate power to the wheels when the accelerator was pressed from a full stop at the entry point of an intersection. This led to the the vehicle slowly entering the intersection for 2 feet over w seconds. Transmission then transferred full power to wheels. Vehicle was then driven to…

Power train · Dec 2024 · NHTSA complaint record

While driving on the highway at a speed of approx 35 mph, no traffic in front of me, I got an audile warning and the car started slowing down, and the message on the dash said EMERGENCY BRAKING, this has happened twice in the last month.

Forward collision avoidance · Feb 2025 · NHTSA complaint record

Lack of power upon accelerating. I could slowly get car up to 40 MPH however when trying to accelerate it would lose power. I had to pull over for faster traffic to pass.

Fuel/propulsion system · Oct 2024 · NHTSA complaint record

How this year compares

Recalls per model year for this model.

20224
20232
20241
20253

Related pages

Full specificationsAll model years2023 Hyundai lineup

Source

Recall and complaint records from the US National Highway Traffic Safety Administration (NHTSA). A recall listed here may not apply to every vehicle of this model year — always check your VIN with NHTSA or a dealer.

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