Recalls ·2011 Dodge Journey FWD

2011 Dodge Journey FWD recalls and complaints

NHTSA lists 4 recalls for the 2011 Dodge Journey FWD; the most frequently affected component is air bags — frontal. Owners filed 169 complaints, most often about electrical system. Among the 5 model years of this model in the database, 2011 ranks #4 for number of recalls.

Recalls4
Complaints169
Crashes reported1in stored complaints
Fires reported2in stored complaints

Check your own vehicle by VIN at NHTSA →

Recalls (4)

Air bags — FrontalCampaign 17V432000 · 07 Jul 2017

Problem: Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.

Risk: Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.

Remedy: Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. The recall began August 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T47.

Steering — Hose, piping, and connectionsCampaign 16V273000 · 06 May 2016

Problem: Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.

Risk: A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.

Engine and engine cooling — EngineCampaign 15V431000 · 07 Jul 2015

Problem: Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.

Risk: If the displaced engine cover contacts the exhaust manifold, there would be an increased risk of a vehicle fire.

Remedy: Chrysler will notify owners, and dealers will install an improved mounting system for the engine cover, free of charge. The recall began on October 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R32.

Steering — ColumnCampaign 11V315000 · 08 Jun 2011

Problem: Chrysler is recalling certain model year 2011dodge journey, jeep wrangler, chrysler 200, chrysler 200 convertible, dodge avenger, dodge nitro, jeep liberty, dodge caliber, jeep compass, jeep patriot, dodge grand caravan and chrysler town & country vehicles. Some of these vehicles may have been built with a missing or incorrectly installed steering column pivot rivet.

Risk: A missing or incorrectly installed rivet could compromise the ability of the steering column to support the occupant loads in the event of a frontal crash, decreasing the effectiveness of the frontal impact safety system. As a result, the condition may increase the potential for injury in a frontal crash.

Remedy: Dealers will inspect for rivet presence and alignment and repair the steering column pivot as required, free of charge. The safety recall began on july 4, 2011. Owners may contact chrysler at 1-800-853-1403.

What owners complain about

Share of the 40 most recent complaints stored for this model year, by component. Owners can list more than one component.

Electrical system13 · 32%
Service brakes9 · 22%
Power train8 · 20%
Engine6 · 15%
Unknown or other5 · 12%
Air bags5 · 12%
Steering4 · 10%
Exterior lighting2 · 5%

When complaints were filed

201915
202013
20212
20224
20243
20251
20262

From owner complaints

Defrost doesn’t work due to no heat on passenger side. Heater core replaced and has to be flushed out every year. Research on the internet says this is a common issue but no recall.

Unknown or other · Dec 2022 · NHTSA complaint record

Reverse lights are inop because of a bad backup switch which is located on or in the transmission.

Exterior lighting · Dec 2019 · NHTSA complaint record

My car has only 91000 miles and there is a click from the transmission and a weird slowing noise have no clue why done all the maintenance one it

Power train · Dec 2020 · NHTSA complaint record

There are many many as in huge multiple complaints of this journey vehicle not starting because keeping a charge. We have had to buy and have dealer install three batteries in the last four years. Found one problem, leaving a cd in the player causes the battery to drain. Cannot find any other. Please help.

Electrical system · Nov 2020 · NHTSA complaint record

How this year compares

Recalls per model year for this model.

Related pages

Source

Recall and complaint records from the US National Highway Traffic Safety Administration (NHTSA). A recall listed here may not apply to every vehicle of this model year — always check your VIN with NHTSA or a dealer.