Recalls ·2014 Cadillac SRX AWD

2014 Cadillac SRX AWD recalls and complaints

NHTSA lists 2 recalls for the 2014 Cadillac SRX AWD; the most frequently affected component is suspension — rear. Owners filed 390 complaints, most often about exterior lighting. 1 recall carries a do-not-drive or park-outside warning. Among the 11 model years of this model in the database, 2014 ranks #9 for number of recalls.

Recalls2
Complaints390
Do-not-drive / park-outside1
Crashes reported1in stored complaints
Fires reported1in stored complaints

Check your own vehicle by VIN at NHTSA →

Recalls (2)

Suspension — RearCampaign 21V473000 · 24 Jun 2021

Do not drive until repaired

Problem: General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.

Risk: A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.

Remedy: Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.

Suspension — RearCampaign 14V571000 · 19 Sep 2014

Problem: General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.

Risk: Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457.

What owners complain about

Share of the 40 most recent complaints stored for this model year, by component. Owners can list more than one component.

Exterior lighting25 · 62%
Electrical system6 · 15%
Power train5 · 12%
Visibility/wiper4 · 10%
Service brakes4 · 10%
Seats3 · 8%
Engine1 · 2%
Unknown or other1 · 2%

When complaints were filed

20234
202413
202510
202613

From owner complaints

It has been an ongoing issue for years concerning the dimness of the headlights on this vehicle. Virtually impossible to drive at night , can’t even see the lane markings with lights on dim. The cause was determined to be leaky seals creating corrosion. I replaced the bulbs myself and it made no difference. No recall…

Exterior lighting · Dec 2025 · NHTSA complaint record

The contact owns a 2014 Cadillac SRX. The contact stated that the headlamps were extremely dim and failed to properly illuminate the roadway while driving. The high-beam headlights had to be activated to properly illuminate the roadway while driving. The dealer was contacted and notified of the failure. The vehicle…

Exterior lighting · Dec 2024 · NHTSA complaint record

2014 low beams became dim. I changed out the bulbs for new ones and still cannot drive my vehicle at night. The SRX website states this is a known Cadillac SRX problem but there is no fix except to replace the lights with the same defective lights

Visibility/wiper · Dec 2023 · NHTSA complaint record

While on low beam, the headlights are WAY too dim. Apparently, this is a common and well known problem. I just purchased this car, have replaced the bulbs, checked the voltage and cleaned the lens. I cannot see to drive at night on low beam.

Exterior lighting · Dec 2025 · NHTSA complaint record

How this year compares

Recalls per model year for this model.

Related pages

Source

Recall and complaint records from the US National Highway Traffic Safety Administration (NHTSA). A recall listed here may not apply to every vehicle of this model year — always check your VIN with NHTSA or a dealer.