2002 Cadillac DeVille recalls and complaints

Problem: This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Risk: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

Problem: On certain cadillac deville and seville passenger vehicles, funeral coaches, and limousines equipped with a v8 (4.6l) engine, oldsmobile aurora passenger vehicles equipped with a v8 (4.0l ) engine, and pontiac bonneville ssei passenger vehicles equipped with a supercharged v6 (3.8l) engine, the fuel tank pressure sensors are unusually susceptible to malfunctions. If the sensor malfunctions, excessive vacuum can be applied during self-diagnostic testing.

Risk: Fuel system components can be damaged and fuel can leak from the vehicle when it is refueled. Fuel leakage in the presence of an ignition source can result in a fire.

Remedy: Dealers will replace the fuel tank pressure sensor. Owner notification began on october 17, 2003. Owners should contact cadillac at 1-866-982-2339; oldsmobile at 1-800-630-6537; or pontiac at 1-800-620-7668.

Problem: Certain passenger vehicles contain driver and front passenger lap and/or shoulder belt retractors that may not remain locked up as designed during a crash in which the belt pretensioners deploy.

Risk: In such a crash, this could result in an increase in injury for that occupant.

Remedy: Dealers will install a retainer kit in the driver and passenger safety belt pretensioner. Owner notification began january 31, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact cadillac at 1-800-458-8006.

Problem: Certain passenger, mini vans, and sport utility vehicles have an air bag inflator on the driver's side that could fracture at a weld during a deployment.

Risk: Pieces of the inflator could strike and injure vehicle occupants and the air bag cushion would not inflate fully, reducing the capability of the bag to protect the driver.

Remedy: Dealers will inspect, and replace, if necessary, the air bag module assembly on the driver's side. Owner notification began august 15, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact buick at 1-800-521-7300, cadillac at 1-800-458-8006, chevrolet at 1-800-222-1020, gmc at 1-800-462-8782, oldsmobile at 1-800-442-6537, or pontiac at 1-800-762-2737.

Problem: Certain passenger vehicles were built with missing or under-torqued steering gear attachment bolts. If a bolt is missing, the driver may notice uneven steering response or unusual noises during turns.

Risk: If the left bolt is missing and the right mounting strap fails, steering control is lost and a vehicle crash could result.

Remedy: Dealers will inspect the vehicles for presence and proper torque of both steering gear bolts. Owner notification began april 5, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact buick at 1-800-521-7300 or cadillac at 1-800-458-8006.