Recalls ·2013 Cadillac CTS AWD

2013 Cadillac CTS AWD recalls and complaints

NHTSA lists 2 recalls for the 2013 Cadillac CTS AWD; the most frequently affected component is electrical system. Owners filed 73 complaints, most often about air bags. Among the 9 model years of this model in the database, 2013 ranks #6 for number of recalls.

Recalls2
Complaints73
Crashes reported4in stored complaints

Check your own vehicle by VIN at NHTSA →

Recalls (2)

Electrical systemCampaign 14V614000 · 01 Oct 2014

Problem: General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.

Risk: If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM’s number for this recall is 14515.

Electrical system — IgnitionCampaign 14V394000 · 02 Jul 2014

Problem: This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Risk: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.

What owners complain about

Share of the 40 most recent complaints stored for this model year, by component. Owners can list more than one component.

Air bags9 · 22%
Electrical system8 · 20%
Power train5 · 12%
Suspension5 · 12%
Unknown or other4 · 10%
Exterior lighting4 · 10%
Service brakes3 · 8%
Electronic stability control (esc)3 · 8%

When complaints were filed

20166
20178
20184
20198
20203
20212
20222
20244
20252
20261

From owner complaints

I noticed that on the dash a message that service is needed on one of the airbags. I then scheduled appointment to have the problem corrected. I was informed by the dealership’ service department that I need a passenger airbag replacement on the passenger side of the car, and they also informed me that GM no longer…

Air bags · Dec 2024 · NHTSA complaint record

Front hub bearings damaged at 77,000 mile and again at 129,000 miles. Cadillac forum has multiple people complaining about the same complaint

Wheels · Dec 2017 · NHTSA complaint record

I was in an accident with my 2013 cadillac, suffering a severed lip, requiring 24 stitches in my botyomlip, lost tooth, and suffered neck and back pain due to airbags not deploying.

Air bags · May 2019 · NHTSA complaint record

Car has no breaks when first started it takes about 30 seconds after start for breaks to work this happens after car is parked overnight all the time

Service brakes · Nov 2018 · NHTSA complaint record

How this year compares

Recalls per model year for this model.

Related pages

Source

Recall and complaint records from the US National Highway Traffic Safety Administration (NHTSA). A recall listed here may not apply to every vehicle of this model year — always check your VIN with NHTSA or a dealer.