NHTSA lists 4 recalls for the 2020 Cadillac CT5 V; the most frequently affected component is power train — automatic transmission. Owners filed 39 complaints, most often about power train. Among the 7 model years of this model in the database, 2020 ranks #1 for number of recalls.
Power train — Automatic transmissionCampaign 25V148000 · 06 Mar 2025
Problem: General Motors LLC (GM) is recalling certain 2019-2020 Cadillac CT6, 2020-2021 CT4, CT5, and 2020-2022 Chevrolet Camaro vehicles equipped with a 10-speed transmission. The transmission may become damaged internally and cause the wheels to lock-up.
Risk: Wheel lock-up while driving increases the risk of a crash.
Remedy: Dealers will install transmission control module monitoring software, free of charge. Owner notification letters were mailed April 7, 2025. Owners may contact Cadillac customer service at 1-800-333-4223 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242480630.
Exterior lighting — SoftwareCampaign 22V903000 · 08 Dec 2022
Fixed by over-the-air update
Problem: General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.
Remedy: The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222386380. This recall expands previous recall number 22V-827.
Air bags — CurtainCampaign 21V611000 · 05 Aug 2021
Problem: General Motors, LLC. (GM) is recalling certain 2020-2022 Cadillac CT4 and CT5 vehicles. The roof rail side-curtain air bags may not have been installed correctly, which could result in an improper air bag deployment during a crash.
Risk: Air bags that do not deploy properly can increase the risk of injury in a crash.
Remedy: Dealers will inspect both left and right-side roof rail air bags and reinstall the air bags, as necessary, free of charge. Owner notification letters were mailed on August 30, 2021. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212342780.
Service brakesCampaign 20V588000 · 24 Sep 2020
Problem: General Motors LLC (GM) is recalling certain 2020 Chevrolet Corvette and Cadillac CT4, CT5 and XT4, 2021 Chevrolet Trailblazer, and 2020-2021 Buick Encore GX vehicles. Sensor connection contamination in the electronic brake boost system may cause an interruption of communication between the sensor and the brake boost system.
Risk: If communication with the sensor is interrupted, the electronic brake boost assist could be lost. Extra pedal force will be required to slow and stop the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the electronic brake boost module, free of charge. The recall began December 9, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is A202307260.
What owners complain about
Share of the 39 most recent complaints stored for this model year, by component. Owners can list more than one component.
Power train15 · 38%
Unknown or other11 · 28%
Electrical system8 · 21%
Engine7 · 18%
Structure5 · 13%
Vehicle speed control2 · 5%
Steering2 · 5%
Wheels2 · 5%
When complaints were filed
20204
20212
20233
20241
202515
202614
From owner complaints
Tl* the contact owns a 2020 cadillac ct5. The contact stated while starting the vehicle, the service safety restraint system and air bag warning lights were illuminated. The vehicle was taken to the local dealer - dublin cadillac (4200 john monego ct, dublin, ca 94568: (925) 526-4384) and mataga buick gmc cadillac…
this vehicle has had multiple check engine failures it has been in for service six times in a matter of months. In September I had Service Traction control/StabiliTrack lights come on and the car losses of engine power. I had it serviced again in October for the same issue it was at the dealership for 20 days all they…
The contact owns a 2020 Cadillac CT5. The contact stated that the check engine warning light was illuminated. The contact had noticed an oil leak and that the battery charge was abnormally low. The contact received an alert from OnStar pertaining to the critically low battery. Additionally, the contact noticed that…
Door handle opening mechanism has not been working correctly for over a year. Multiple attempts to open the door will finally work and the door will open. This is a life safety issue that I have taken up with GM multiple times now and they refused to cover the vehicle. When looking online, dozens of other individuals…
Recall and complaint records from the US National Highway Traffic Safety Administration (NHTSA). A recall listed here may not apply to every vehicle of this model year — always check your VIN with NHTSA or a dealer.