NHTSA lists 5 recalls for the 2011 Audi Q5; the most frequently affected component is fuel system, gasoline — fuel pump. Owners filed 143 complaints, most often about engine. Among the 13 model years of this model in the database, 2011 ranks #7 for number of recalls.
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.
Risk: The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.
Air bags — Inflator moduleCampaign 18V082000 · 30 Jan 2018
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2006-2013 Audi A3, 2007-2009 A4 Cabriolet and S4 Cabriolet, 2008 RS4 Cabriolet, 2009-2012 Q5, and 2010-2012 Audi A5 Cabriolet and S5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Audi will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began February 23, 2018. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 69R6. Note: This recall partially supersedes recall 16V-078.
Visibility — Sun/moon roof assemblyCampaign 17V001000 · 03 Jan 2017
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.
Risk: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.
Air bags — Inflator moduleCampaign 16V078000 · 10 Feb 2016
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
What owners complain about
Share of the 40 most recent complaints stored for this model year, by component. Owners can list more than one component.
Engine20 · 50%
Fuel/propulsion system8 · 20%
Air bags7 · 18%
Electrical system6 · 15%
Suspension4 · 10%
Power train3 · 8%
Unknown or other3 · 8%
Steering2 · 5%
When complaints were filed
201921
20208
20212
20223
20231
20253
20262
From owner complaints
Audi q5 94,000. I will never never buy audi vehicle again. First started with oil leak, replaced valve cover gasket, then hood latch sensor (german genius). How in the world this bad sensor measures oil level. Rack and pinion leak, then timing cover gasket leak. Then my mechanic replaced driver side upper control arm.…
My 2011 audi q5 would not start one morning when trying to start the car in my garage (dec 2019). I had it towed to the fletcher jones audi dealership in chicago il where i have been a loyal customer since moving here in 2014. They performed a diagnostic and identified that the timing chain tensioner had slipped, and…
Oil consumption issue while driving down the road. Under any acceleration, smoke comes out the exhaust. Uses about 1 quart of oil per 300 miles. Leak down test was done, showing leakage past piston rings. Resulting in a complete rebuild of engine costing me $5,000 plus. Vehicle has just about 100,000 miles.
Tl* the contact owns a 2011 audi q5. The contact stated that after parking the vehicle, he started smelling fuel inside the cabin of the vehicle. The contact called the local dealer karmart of maui (411 huku lii pl #103, kihei, hi 96753, (808) 419-7400) and the dealer was made aware of the failure. The vehicle was not…
Recall and complaint records from the US National Highway Traffic Safety Administration (NHTSA). A recall listed here may not apply to every vehicle of this model year — always check your VIN with NHTSA or a dealer.